The Columbia Factory Store, located in West Palm Beach, Florida, at Tanger Outlets Palm Beach, offers a range of outerwear, sportswear, footwear, and accessories for outdoor enthusiasts. Customers can find innovative products suitable for various activities, from kayaking and paddleboarding to fishing and camping. The store features a good assortment of outdoor clothing and gear, with sales reaching up to 70% off, making it an attractive shopping destination. While many reviews highlight the outstanding selection and great deals, experiences with staff can vary. Some customers report friendly and helpful service, while others have encountered unwelcoming behavior. Despite the mixed reviews regarding staff interactions, visitors appreciate the store's offerings and the quality of products, particularly fishing apparel. The store may be a bit challenging to locate within the mall, but those who find it often leave satisfied with their purchases. Overall, the Columbia Factory Store is recommended for anyone looking to gear up for their next outdoor adventure.
I went on Sunday looking for items to go to NYC ,This young man helped me out his name was Felix ,he was so helpful and nice ,I found exactly what I needed .Overall it’s a very Good Customer service store !!!!
May 2025
AJ, store manager at the Columbia Outlet in West Palm Beach is totally focused on customer service and satisfaction. A rare attribute in today’s world.
January 2025
This place had some good deals. Lots of shoes and other clothes. A little tricky to find the store once you get to the mall, but it's there. Nice staff