Metro by T-Mobile receives positive reviews for its helpful and attentive staff. Customers appreciate the thoughtful, thorough, and patient service provided by employees, especially noting their kindness and great memory. Many mention leaving with excellent deals on phones, cases, and screen protectors, often at surprising prices. Staff members go above and beyond by answering questions, setting up devices, and finding reasonable prices for families. Overall, the store is praised as the best experience with friendly, knowledgeable service that makes customers feel valued and satisfied.
I can't say enough good things about Roger! He is thoughtful, thorough, kind, and has a great memory too. Roger is as conscientious as can be and I am very grateful that I left my old local store and found Roger.
April 2026
Had a Great Easter Sunday .. Received new IPhone and Watch .. He spent the day Helping me with activation & Transfer .. I Left Happy on an Easter Sunday 2026 with Roger .!
June 2025
Best customer service ever the store rep roger is amazing
