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January 2024 by Alexandra Kelsey
I was sent an invoice for a bill that was put into collections, however I have yet to receive any documentation of services rendered and the email they have does not appear to work. I’m not sure what kind of operation this “lab”is running but it is very suspicious.
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October 2023 by A Bradley
This place is a nightmare. I'm extremely upset at my doctor's office for using their services. BCBS has reached out to them back in the beginning of September, to this date they have not fixed the issue.
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September 2023 by M H
slow, unhelpful, rude. all of the staff that was actually GOOD at their job had the sense to leave and everyone else is not useful. If you have the option to utilize another "lab" please do.
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February 2023 by Lisa Bologna
I just received a bill from them. This is a scam which I am reporting to the attorney Generals office. I never had a any service with them or live in the county of Palm Beach. If you get a bill call them and tell them you want a record and statement of the service. If they cannot provide it please report to attorney general. Scam artists!!
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January 2023 by Johnny Sinchok
Just like everyone else, we received a letter from collections for $30 from this company. After reading reviews it appears to be regarding some test my wife received through the gyno. We never received a bill and this is the first we are hearing of it. Now we know to request where lab tests are sent in the future so we can avoid this company.
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November 2022 by Anna Claire Pepper
I am absolutely livid. I received a call from a debt collector over a $90 bill that I never received for a service that should be covered by my insurance. I called my midwife’s practice and was informed that they have received multiple complaints from patients getting calls from bill collectors from this lab and that it’s becoming a major issue in their practice. Do NOT allow your doctor to use this lab!
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October 2022 by Keoshua CooksCooks
This lab is ridiculous!!! I received a call from a debt collector that says I owe this lab $30. I advised them that I have insurance my primary and a secondary. I proceeded to say that I have never received a bill from any company as my insurances always pay. I asked the guy did my insurance not cover something or why do I have a balance he says I don’t know i can’t see your insurance information. I tell him well I can provide it to you he says no we don’t accept insurance. That I would need to call palm beach pathology to see if they have both of my insurances. Why do I have to do so much if you chose to send my information over to a debt collector and they are calling me then they should be able to let me know what information was provided and what you don’t have now I have to spend more time on the phone speaking with someone about a petty $30. The debt collection company rep was rude and basically said palm beach pathology don’t provide them anything not even a customer service number that they could provide to me that I needed to google palm beach pathology information and call them. He said that they are hired just to call and collect money form people. Very poor customer service at its finest.
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June 2022 by David H Friedman
Do not let your doctor use this lab. Like many others I have been double charged and been recieving bills for payments already made. I would love to get a class action lawsuit against them. I now ask every one of my doctors which lab they use and I FORCE them to use another lab.
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July 2021 by Jeanine Goodstein
Horrible company. I never ever agreed to allow them to work with me. Yet they did and sent me $1,000 bill even though I already paid the hospital for the same service.
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January 2021 by Goran Shaw
Fraudulent billing company !Very dishonest practices!Unfortunately lots of people just pay them to avoid mental trauma.Hopefully some one gives it back to them.
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October 2020 by Simon Sara
Criminals !!
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July 2020 by LateToTheParty D
Incredible the incompetence of this company. Incorrect billing every year.
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March 2020 by gachalife/and more wenthyaplays229
They send me to debt collection for a bill that l never received $600 l don’t why they did that to me because l never went their
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February 2020 by Sandy Li
This place charged me under multiple codes that I never even got tested for and my doctor's office has confirmed this many times. My doctor even called them personally on multiple occasions to fix this error. They are not telling the truth on what is being charged now! It has been a headache dealing with them for months. I am currently getting my insurance involved so they can resolve this once and for all. Either hire more competent people to not make such detrimental errors to others' wallets or if this is the case-stop flat out lying to make money!
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October 2019 by Grace A
I log on to my insurance account and notice they just billed me for $3850.. what kinda blood work cost $3850?? this is ridiculoussssssssssssssssss. Seems they're known for that
