The Residence Inn West Palm Beach offers a comfortable and welcoming stay with friendly staff and clean accommodations. Guests frequently mention that the rooms are very clean, with some noting that their rooms were recently redone, although a few experienced issues like slow drains, loud air conditioning, and dim lighting. The hotel’s location is very convenient, being right off the interstate, making it easy to get around. The staff is often praised for their kindness and helpfulness. Arielle, in particular, is highlighted for her understanding, efficiency, and ability to make guests feel welcome, especially during special circumstances. Service at the front desk is generally solid, with staff going above and beyond to meet guests’ needs, including preparing breakfast early for a tournament. Breakfast is a highlight, offering a good variety with excellent coffee. The hotel provides solid gym equipment for quick workouts, though some facilities like the pool are quite old. Guests appreciate the quiet environment and the overall value for extended stays. While some improvements like adding cameras or updating older amenities could enhance the experience, most guests find the hotel a good choice for comfort, friendly service, and convenience.
Excellent place to stay. Clean comfortable rooms and breakfast is on point..also fair priced
May 2026
This is a great property with a terrific staff . Everyone from the front desk to housekeeping and breakfast was very nice. Rooms and location nice too. Definitely recommend .
September 2025
Everything was excellent. I gave only 4 stars for rooms due to presence or sugar ants which in my view are a Florida unavoidability. I don't blame the hotel and it was AWESOME!
