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July 2023 by Gary Steele
What an experience!!! Leona went above and beyond to make sure I walked out of this place with a unit. Things were shaky online ordering so I came in a little frustrated. Leona took all of that away with her professionalism and kind customer service! They don't make em like Leona anymore. Thank you SROA!!!
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July 2023 by Whitney Austin
Not enough storage space in the hallways. Unit is outdated. The property manager Leona raised her voice while I was helping another individual get out the gate because they didn’t have their code.
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May 2023 by Annie Lopez
Leona was a great help! The best customer service.
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April 2023 by Gabrielle Lowe
The lady who helped me out was very nice. She even had a rat trap put near the unit because I said the last place had them as well as roaches. She gave me the special rate I was promised on the website without argument or hidden costs, did not force me to add insurance that I did not need. And it was a pleasant surprise to be given a free lock too. I will definitely tell anyone who needs a storage unit about the smooth and quick courageous rental experience and affordable monthly rate.
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April 2023 by Sara Battar
I contacted storage rentals for same day move in. Everyone I spoke to was very nice Leona helped me do the paperwork and move in. She is very thorough and did a very good job.
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April 2023 by antonio venegas
Made my reservation online showed up and Leona took care of me with no hesitation She is amazing with her customer skills and covered everything that' the call center didn't property is clean and well maintained Leona gets a five star rating from me
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April 2023 by Erika S
Leona was wonderful! I will use this facility again because of her customer service and knowledge. Thank you, Leona
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March 2023 by Nehemie Allen
Leona was very helpful and displayed excellent customer service. Explained everything and made moving in an easy decision.
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March 2023 by N Allen
Leona was very helpful and displayed excellent customer service. Explained everything and made moving in an easy decision.
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February 2023 by Aaaa Lala
My experience was wonderful. The property manager went out of her way to help at a time of need. Thank you!
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January 2023 by Carolina Hastings
Pretty passive aggressive. Not at all accommodating. I’ve interacted with A LOT of storage facilities and this one is towards the lower end on the customer service end. The vast majority of the facilities I’ve done business with are extremely friendly and a pleasure to do business with. That said, this wasn’t the absolute “worst” I’ve encountered but I certainly wouldn’t do business with them again.
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October 2022 by Craig Clark
Nice a easy process and pretty straight forward.* Nice and clean property* nice and clean buildings and AC units are actually being cooled down.*property Manager/Owner nice and friendly and answer's all questions and ask you if are happy with the setup after showing you and writing up all the paper work etc.** better then the other storage spot's Ive been too in my opinion 10/10 **
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October 2022 by Roselyn Henderson
Excellent customer service. The manager was so sweet and accommodating. She took away a lot of my stress with moving ??
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September 2022 by Prince 1
Leona displayed the utmost customer service when I checked into her property. Despite checking in after business hours, Leona ensured my check in was a smooth as possible. She even left a cart in my storage room for me so that I could move my items easier. Taking the time out of her day to ensure my move in was seamless shows a lot about her hospitality. Moreover, she reached out my phone call the next day just to follow up. Leona is definitely the total professional.
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July 2022 by Wanda Watson
Leona (manager) was very helpful. She helps me find the right storage room at a great price. Leona answered all my questions. She has a great personality. Thank you for everything Leona!
