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July 2023 by Azany Nieves
This is a great branch because of its amazing staff. Thank you to Sansia branch manager for always being so helpful and knowledgeable with my banking needs.
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April 2023 by Gayle Rayfield
This bank allows someone or perhaps a robot close my online banking account. Then it is weekend and no one is available to help. But what is scary is that this happens to me all the time. It is bad during the week but Lord help us if you have an emergency on weekend. I will switch banks but they are all the same. They only know how to read the script!
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April 2023 by ROBERT OQUENDO
Open my accounts two days ago with $4,000 and now they locked my account..Becareful..
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June 2022 by Ashley P.
There's usually this one lady who takes foreverrrrrr for my withdrawal. Still have YET to receive my business debit card.
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December 2021 by Karen Heller
I always had good experiences with BB&T but since the merger with Suntrust it has become a nightmare. I recently had a major issue. Palm Beach Gardens branch’s employees were poorly trained and had no idea what to do. There was no manager on duty nor would there be for at least a week. The best they could do was schedule me for an appointment with a manager the next day in West Palm Beach.The West Palm Beach manager was initially outstanding, appeared to have resolved the issue, apologized, and gave assurances it would not happen again. He gave me his card and told me if I ever had any issues to call him or email him and he would make sure I never had any more problems. He seemed very sincere. Three days later I had the exact same problem. I called twice and left messages. No one returned my calls. I emailed him three times. No one responded. Their lack of response and caring has resulted in a business being irreparably harmed.BEWARE OF TRUIST (the merged Sun Trust and BB&T). They are incompetent, insincere, indifferent, and simply put , they only “pass the buck” and just don’t care. You and/or your business deserve better.
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September 2021 by Denise Money
Mr Jason Kennedy ….. if I went to explain all he has done for me I would need a book . With that said …. He went beyond going the extra mile . Words cannot describe how understanding, compassionate, efficient he has been . To sum it up . Stellar employee and absolutely amazing .
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September 2021 by Brittini Adams
Always helpful
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April 2021 by Nick Stratman
No ATM?
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December 2020 by A B
The service here is exceptional. Honestly one of the best locations to speak with a expert banker. The Vice President Branch Leader who we spoke to today Trilce Henderson went above and beyond today assisting today. HIGHLY RECOMMEND THIS LOCATION... the people here really care about you.
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October 2020 by Steven H
Separate covered drive-thru lanes. Free parking right next to main entrance.
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July 2020 by LV Plug
SunTrust is a popular bank in South Florida. It's not my favorite, but I also don't have anything bad to say about it.
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September 2018 by Edwin Marchan
Bank with a great view, didn't visit inside
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February 2018 by Rosa Williams
This is a very excellent bank for your banking needs
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September 2014 by Roscoe Green
Very Professional Staff ,over and above customer service
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May 2013 by David Brown
Lady at the drive threw is always rude, I don't know her name, but shes the black women the other guy who use to work the window is very polite, this women always seems like it is a inconvenience to serve u maybe she should get a job that's not customer relations related. Wish they would get people that like there job.
