Tillys provides amazing service and an A+ customer service experience. Employees consistently go above and beyond to help customers. Staff members are described as adorable, patient, kind, friendly, and exemplary. Service is perfection. Employees actively help with picking out clothes and finding correct sizes. They also diligently search for specific items, checking inventory and even calling other locations to find products for customers. One employee procured a sought-after t-shirt from the back room, bringing immense joy and satisfaction. Another employee patiently located shoes and put them on hold with a promise they would be waiting. Staff members also take time to acknowledge customers and share product knowledge. These encounters make customers immensely happy and willing to go out of their way to return to the store. The level of service exceeds all expectations and is a rare find. Employees are considered gems who deserve appreciation and recognition for their exceptional work, which makes a strong positive impression on both new and returning visitors.
I loved the jacket that i bought from this store. Feeling thankful for Aiden and Carlo who assisted me today. Very kind
December 2024
The most amazing service I’ve ever had at a clothing store. Her name was Emily absolutely adorable cutie helped me with sizes picking out clothes. Service was perfection.!!!!!!!
November 2024
Bryan at west Palm beach was very kind and patient assisting me purchase rebook tennis shoes
