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March 2024 by Brett Howard
The waitress was very fast and was super nice
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March 2024 by Abbie Alati
Horrible customer service. They had a pair of jeans on the sale rack and they came up full price so the manager said if there was multiple on the rack she would give me the sale price. Walked her over to the rack and they had 3 on the rack. Then she went back on her word and said that someone must have misplaced and she would not give it to me. Even after seeing multiple on the rack. She fought with me on this and was rude, and would not do it. Do not remember her name but she was working on March 3rd and had curly dark hair. Very disappointed in this interaction and they lost a loyal customer.
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April 2023 by Courtney Urrutia
* hi! You can also check out my glowing ?review about KIRSTEN at the Davie location!Those that read it know Kirsten went & above & beyond to help me find the exact shoe & I size we needed at a location closer to me! After 3 calls she found them! IZZY at this location…So after all that I didn’t get the chance to hit the store in time to pick them up the next day! ?? I just called and got IZZY on the line who said I’m sure we still have them but I’ll go check. She was very patient, kind and friendly! She found them and put them on hold for me again, and I assured her I would be there today! She said not to worry, I promise they will be here with your name on it!I have never shopped at Tillys before, my 12 year old is the one who told me about it… I have to tell you based on these two encounters, though I have yet to see their shop, I would go out of my way to check out them again! Absolutely!I hope Tillys knows AND shows their appreciation to KIRSTEN and IZZY! It’s a hot job market these days and you don’t want to lose two Gems ? like these girls! If they are not in management yet, you ought to take a second ? at KIRSTEN and IZZY!Thanks again!
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December 2022 by Taylor Anne Duffy
Horrible customer service. My boyfriend's mom purchased 2 pairs of pants for delivery and only received one pair. She went back to the store to correct this error and get the other pair and the buyer accused her of trying to steal the pair of pants. That is absolutely ridiculous and unprofessional behavior. DO NOT SHOP HERE!!!
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December 2022 by Taylor D.
Horrible customer service. My boyfriend's mom purchased 2 pairs of pants for delivery and only received one pair. She went back to the store to correct this error and get the other pair and the buyer accused her of trying to steal the pair of pants. That is absolutely ridiculous and unprofessional behavior. DO NOT SHOP HERE!!!
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June 2022 by Franz 76
Kimberly was great! She acknowledged me and taught me a few things about skateboards. I have visited the Outlet Mall in the past, but I had never been at this place before. Customer service is A+ and I am definitely coming back!
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May 2022 by The review guy
I had a bad experience at this location. I would not recommend this spot to anyone. The worst customer service.
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November 2021 by Sasha Gonzales
Me and my friend came in today to look around and I don’t know whats Ajahs problem is in the register but her attitude is terrible, and she lacks customer service
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September 2021 by Karly W.
DISGUSTING!! the employees and the managers did NOTHING! stood around having conversations and didnt help at all. they were having conversations while i asked questions and the managers did the same, especially that girl laney?? i also saw multiple roaches in the fitting rooms and i saw one of them pick one up and put it in the pocket of a jacket on the rack while laughing about it with another co-worker. IS THIS THE PLACE U CALL TILLYS? absurd. i usually like this retail chain but this is by far my most horrible experience with it. i demand this store be shut down immediately! rude, unprofessional and just plain DISGUSTING!
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September 2021 by Kari Dameron
Ylani is the best sales associate at Tillys. I don't know how long she's been working there but I wish I had met her on my last visit when I couldn't find what I needed.
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June 2021 by Jesse Garcia
The experience was not pleasant, even if getting clothes for the lower price was non-existent so I haggled seriously with them and it still went through with few problems from the unfriendly cashier. I would not recommend this place if you don't like being stalked and have terrible customer service with overpriced items in the store. Do yourself an favor and find another good clothing store to explore.
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January 2021 by Trans Coordinator
Tillys was great. All of the associates are very friendly. We were probably approached by 3 different associates offering help. Very pleasant experience
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January 2021 by Karine Dameron
Ylani is the best sales associate at Tillys. I don't know how long she's been working there but I wish I had met her on my last visit when I couldn't find what I needed.
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January 2021 by Kari Weston
My daughters and I visit the store at Palm Beach Outlets today and we were impressed by this girl Ylani. We are so pleased with her assistance that I couldn't leave the store without leaving a review about our positive experience. Ylani is the best sales associate we ever met. She has such good energy and enthusiasm for her work at Tillys, great attitude and customers skills. The store was 15 min away from being close and she greeted us when we first walked in she made us feel very welcome, most of the time, you are told the store are closed and they shut the door on your face. I was hunting for pants for my older daughter, we had walked into so many stores and Tillys was the last holding our hopes. Ylani went above and beyond to help us find the right size jeans for my daughter. She found us the right size and also order more clothes online for us. She's definitely worth the trip to the store. I will be coming back to the store to shopping again. Ylani You rock girl! Thank you for your help!
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January 2021 by Criss Grey
cool stuff