The Verizon store in West Palm Beach provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight outstanding and amazing customer service. Staff members are described as incredibly helpful, very patient, and courteous. They promptly address technical issues, assist with setting up new devices like phones and hotspots, and help transfer data. Employees expertly handle complications and multiple customers at once, ensuring everyone is attended to in a reasonable time. The team provides superior service, often going above and beyond to meet customer expectations.
Walked 🚶♂ into the store on okeechobee blvd..I was greeted immediately by Shana and Mark....i cannot say enough good things about them both!! Class acts and Verizon is lucky to employ them!! I recommend them highly!
June 2026
For your phone needs I deff recommend Shakira 10/10. She was so patient (emphases on Patient ) with us and my sister on the phone (lol) Super sweet and was going above and beyond to help me with a phone upgrade for my niece. The assistant Manger also helped us briefly to get situated. Thank you Shakira :)
May 2026
Gabriel is THE BEST. Calm and collected, understanding and helpful. I was nervous about handling my phone issues and he handled everything perfectly- I left happy. And I got a new phone. Thank you Gabriel and team.
