CVS is a well-regarded pharmacy and retail store known for its friendly and professional staff. The pharmacy team, including dedicated pharmacists like Bryan, consistently demonstrates patience, care, and professionalism despite the complexities of the healthcare system and challenges posed by drug plans and benefit managers. Bryan, in particular, is praised for his long, attentive efforts to resolve issues such as medication conversions and authorization problems, often spending significant time on the phone to ensure customers receive their prescriptions. Despite the difficult and often frustrating process, staff members remain calm and helpful, prioritizing customer needs. Customers appreciate the associates' friendly attitude both inside the store and at the drive-thru. The store employees are described as nice and helpful, creating a welcoming environment. A specific mention is made of Lex, a young front checkout clerk who is notably helpful and polite, going out of his way to assist with locating items and handling returns without frustration. Overall, CVS is valued for its reliable service, caring staff, and clean, friendly environment. The pharmacy staff’s dedication and the store’s welcoming atmosphere make it a preferred choice for prescriptions and over-the-counter products. Despite the challenges from the healthcare system and insurance issues, the staff’s professionalism and kindness stand out as key strengths of this location.
