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October 2024 by Andrew Ault
We were duped into “free” accessories as part of an invalid promotion in February for our family account. We didn’t find out until months later of hidden access fees and the $10/ month charge for the devices in addition to an extra monthly charge for “connecting a watch to your phone”. We asserted to the manager at the time countless times how awesome it was to be part of the free promotion. Unfortunately, this manager is no longer with the store and thus there is no accountability. I can’t wait until our contract ends to get out of Verizon. Avoid this store at all costs. If our issue gets resolved, I will update.
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August 2024 by Eduardo Albuquerque
Always closed
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July 2024 by John Francese
These Verizon stores upgrade.Especially this one in Florida, very helpful.
And I get things done
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May 2024 by Daniel Fischer
What a wonderful experience from begining to end! My family and I were looking for a new cellular provider to support the needs of my corporate role and this store KNOCKED IT OUT OF THE PARK! I was reminded of every possible way to save $ while getting the very most capibilities for the $. If you are in a fast paced line of work and require the best tools to keep your day on point at the best possible price point, SHOP HERE! This group will ensure that you continue to stay successful and crush the competition!
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March 2024 by Hayley Bowen
I’m visiting from PA, dropped my phone in the toilet at Magic Kingdom and totally fried it. Chris + Shamar + Chris2 had me set up with a brand new phone and on my way back to the parks relatively quick and painlessly. So friendly and hospitable and made a stressful vacation situation so much easier
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March 2024 by Aaron Ansari
Chris, the new manager, behaves like a bull in a china shop and is not interested in helping. He is locked out of huge account and can’t do his job, and makes you wait for him to use other employees logins from different stores. Acts like he’s doing you a favor. Only wants you out of the store asap
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January 2024 by alexandra cunha
Today, Mr. Borges saved my work life! Definitely best employee ever!! Thank you so much!!!
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November 2023 by Jorren Grzesiak
DJ was so helpful and patient with us. Spoke to us in a real manner. She was understanding and relatable as well as professional and tolerating us while we didn’t know what we were walking into :)
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November 2023 by Jason Bagley
Why is this place even here? Don't come unless you only want to buy a phone or accessories. I have come here a couple times with issues only to have clueless staff members refer me to the corporate location at Winter Garden Village on Daniel's. Very disappointed.
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September 2023 by Natalia Montenegro
RICHARD MANAGER WAS AMAZING. Great customer service and took care of us right away. I can tell he loves his job. Thank you for a good experience Richard! Can’t wait to get our new phones!
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September 2023 by Eric Bush
My wife and I stopped by this Verizon location today and had a great experience. We were helped by Richard and he did an amazing job. We had a lot of questions about multiple different quotes and plans, and he answered every single one of them. He was extremely helpful and very pleasant to interact with. We ended up not purchasing a new plan, but were still so appreciative of the time Richard took to explain everything to us. He was not mad at all, but was very understanding and respectful. If we ever need any future help we will definitely be back to speak with Richard!
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June 2023 by Thomas Brown
Drove 2hrs round trip for them to be closed when it says their open.
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May 2023 by Perfect Nails and More
It is too high price for the quality of service in the area we have it's frustrating to try get calls messages and internet around this area. Pretty disappointing. And when you call customer service for solutions the answer is I'm sorry for the inconvenience you are having. I'm not a person to complain about anything but is more than 6 months and no solutions at all.
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April 2023 by Brian T
Service has always been very helpful when visiting.
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November 2022 by Jay Wagner
Excellent service. Folks assisted with a port from another provider that I didn't know was causing all my calls to go straight to vm. Would highly recommend this new office and staff
