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November 2023 by Jorren Grzesiak
DJ was so helpful and patient with us. Spoke to us in a real manner. She was understanding and relatable as well as professional and tolerating us while we didn’t know what we were walking into :)
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November 2023 by Jason Bagley
Why is this place even here? Don't come unless you only want to buy a phone or accessories. I have come here a couple times with issues only to have clueless staff members refer me to the corporate location at Winter Garden Village on Daniel's. Very disappointed.
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September 2023 by Natalia Montenegro
RICHARD MANAGER WAS AMAZING. Great customer service and took care of us right away. I can tell he loves his job. Thank you for a good experience Richard! Can’t wait to get our new phones!
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September 2023 by Eric Bush
My wife and I stopped by this Verizon location today and had a great experience. We were helped by Richard and he did an amazing job. We had a lot of questions about multiple different quotes and plans, and he answered every single one of them. He was extremely helpful and very pleasant to interact with. We ended up not purchasing a new plan, but were still so appreciative of the time Richard took to explain everything to us. He was not mad at all, but was very understanding and respectful. If we ever need any future help we will definitely be back to speak with Richard!
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June 2023 by Thomas Brown
Drove 2hrs round trip for them to be closed when it says their open.
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May 2023 by Perfect Nails and More
It is too high price for the quality of service in the area we have it's frustrating to try get calls messages and internet around this area. Pretty disappointing. And when you call customer service for solutions the answer is I'm sorry for the inconvenience you are having. I'm not a person to complain about anything but is more than 6 months and no solutions at all.
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April 2023 by Brian T
Service has always been very helpful when visiting.
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November 2022 by Jay Wagner
Excellent service. Folks assisted with a port from another provider that I didn't know was causing all my calls to go straight to vm. Would highly recommend this new office and staff
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October 2022 by Carla McCain
TERRIBLE service! Like really terrible. The guy couldn't even tell me the difference between the two phones I was looking at. Perhaps because he didn't want to, or because he really didn't know. Either way, I just gave up and decided to go to a real Verizon store over on Daniels Rd. B/c they are just an "Authorized Retailer" they don't really care if they give you good service or not, b/c who are you going to complain to if they don't?So, save yourself some time, and just go to the one over by the Target. The service I received there was WAYYYYY better.
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January 2022 by Kimberly Villafranca
It was a wonderful experience! There were only two representatives but they greeted all the customers upon entering and informed them that they will assist them as soon as they can. In spite of being majorly busy, both Ajay and the other representative handled everything with friendliness and professionalism. My appointment took longer than expected (no fault to the representatives since they were already assisting others at the time of the appointment) but Ajay made the process of me transferring to Verizon and getting my new phone seamless which was much appreciated!
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January 2022 by Dawn Dibenedetto
The salesperson AJ that we met at store was extremely helpful and very personable. He made the process go quick and smoothly. Great personality and very good service. Thank you
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January 2022 by Gabbi Green
Leonard was super patient and professional. A really personable young man that was knowledgeable, explained things thoroughly and answered all of my questions. I highly recommend him!
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December 2021 by Diane Grillo
Stopped in today to have my phone information transferred to my new phone. This was taken care of very efficiently and everything is perfect. I would not hesitate to return for future products or service.
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December 2021 by Brick City Girl all day
He had plenty of patience. He explained everything step by step and made sure I was good before I left. I would would give him 6 stars if I could..
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November 2021 by Shane Lutchman
We had an excellent experience with Ajay this morning. We were early, he opened on time and took our questions right away. He was able to provide accurate information about our options which lead to us making the best decision for us. Excellent customer service. Would work with him again.
