CVS is a health-focused retail store offering a variety of services, including COVID-19 testing for eligible individuals. The store features a friendly and professional staff, with many customers praising the helpfulness and attitude of employees like Yves, the manager, and a cashier named Michael, who is noted for providing exceptional customer service. Many shoppers appreciate the convenience of online ordering and pickup, finding it easy and efficient. The pharmacy staff is often highlighted for their excellent service, particularly during prescription pickups, which are expedited smoothly. However, some customers have expressed concerns about the slow service at the front cash registers, leading to long lines and delays. While the self-checkout option is available, it can be problematic with sale items not ringing up correctly. Despite these issues, customers continue to value CVS for its pharmacy services and the great deals on health and beauty products. Overall, CVS is seen as a reliable local shop, particularly for its pharmacy, but service speed at checkout remains an area for improvement.
I am glad that my local CVS (Winter Haven, Fl) is so friendly and helpful. Each time I enter the store I know I will be welcomed and asked if they can be of service. Then, as I leave they thank me for being there. All a very nice experience.
June 2024
Yves, the manager, stopped unpacking boxes to stock the shelves, and showed me exactly where the product I wanted was located. He and all the staff here are so professional but always make me feel like family. It's my favorite local shop.
April 2024
The Pharmacy Tech that was working today 4/16/24, (around noon)was really wonderful! The script we were picking up was transferred, expedited and we received excellent customer service at the drive thru...
