CVS Health is conducting coronavirus testing (COVID-19) in select states, where anyone age 10 or older can get tested. They offer lab testing and rapid testing, though high demand may cause lab delays. The staff at CVS are described as professional and friendly, making customers feel like family. The manager, Yves, was helpful in assisting a customer find a product. The pharmacy technician provided excellent customer service at the drive-thru. The online pickup service is also praised as a great and easy option. One cashier, Michael, is singled out for his exceptional customer service, described as making customers feel like they are at a "luxury resort or Disneyland." The pharmacy staff is generally commended for their politeness and great service. However, the front-end cashiers are criticized for being incredibly slow, allowing long lines to build up before calling for backup. The self-checkout option is also problematic, as sale items often don't ring up properly. These issues have made some customers uncomfortable spending more than a few minutes in the store, with the pharmacy being the main reason they continue to visit CVS.
Great customer service, respect and empathy with elders something you don't see very often. Absolutely will recommend this pharmacy site to take care of your needs
December 2025
The gentleman there was serving the checkout line on Christmas day with a very positive attitude on what seemed to be a short staffed, busy store.
December 2025
Shout-out to the pharmacist/pharmacy! Expectional customer service, prompt responses to voicemails, friendly, warm and so much more . Anytime I'm in Florida , I will always choose CVS over Walgreens every single time.
