I was early for my oil change and the dealership took me early. The young lady helping me was friendly and professional. Overall, good experience! I would recommend!
October 2023
Excellent customer service and friendly staff. Quick and easy buying process. Steve was great, thank you all for everything.
September 2023
Wait time longer than normal. They text you when you arrive, this services is supposed to be there way of communicating with you. They never update you on when your car is ready. You be there longer than needed. Also, got an oil change and my sticker wasn’t updated to let me know when my next oil change is due.
To tell the story of your Dodge, Chrysler, Jeep, Ram and FIAT dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.