MIDFLORIDA Credit Union is highly praised for its friendly and professional staff across various branches. Customers consistently note the welcoming atmosphere of the lobbies and the helpful, respectful service provided by employees. Many appreciate the excellent customer service, often better than traditional big banks, and feel valued regardless of account size. The staff is described as polite, fast, and accommodating, creating positive experiences for both new and long-standing members. While some mention occasional longer wait times at drive-thrus, overall, inside service is efficient with short wait times. The credit union is also appreciated for its local presence and respectful treatment, making customers feel good about banking there. Many customers express a strong desire to build relationships with MIDFLORIDA and enjoy their consistent, positive interactions.
I had the pleasure of meeting with Mr. Brandon Jenkins today at the MIDFLORIDA in Winter Haven . Brandon was very polite and professional. Thank you again Brandon.
August 2024
The last few times I have been in this building, I have received excellent service! Both Nick and Shakarie were very pleasant and helpful.
August 2024
Always a good experience when I step into this Credit Union. I should of had build a relationship with Mid-Florida since the beginning of my banking journey. All the other Big Banks come short to Mid-Florida customer service. The lobbies at Mid-Florida are so welcoming. I just love going there!!
