TD Bank receives mixed reviews regarding its service speed and staff conduct. Some customers find the employees very nice, pleasant, and great to work with, describing them as outstanding and a pleasure. However, other reviews note that the service can feel slow, with mentions of staff needing to move quicker. There are isolated complaints about employees being occupied with personal cell phones during business hours and being unavailable due to appointments. Despite this, many customers express positive experiences, highlighting the friendly and helpful service they received at their convenient locations.