TD Bank receives mixed reviews regarding its service speed and staff conduct. Some customers find the employees very nice, pleasant, and great to work with, describing them as outstanding and a pleasure. However, other reviews note that the service can feel slow, with mentions of staff needing to move quicker. There are isolated complaints about employees being occupied with personal cell phones during business hours and being unavailable due to appointments. Despite this, many customers express positive experiences, highlighting the friendly and helpful service they received at their convenient locations.
Outstanding experience! Professional, knowledgeable, supportive and caring! Lamin Sanyang was awesome! And the manager John Ruiz and his team all made me feel so welcomed!
February 2026
Ocean Olivencia is the man!!! Got me and my wife in and out for us and his customer service was amazing!!!
November 2025
Had an appointment today with Ocean...our appointment was for 1130 and Ocean was ready for us...We had a very pleasant experience with him...He was very knowledgeable ...Very good communicator...and I would highly recommend him for any TD banking..Ocean is a great representative for TD....Thank you for helping us out today... read full comment
