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February 2024 by Daniel Karlson Jr
Horrible business. I switched from metro to Verizon to try their service since I got a student discount. After months of being charged more than I was supposed and having to call and dispute the charges I gave up on them. I turned the 2 phones back in to the store, a new iPhone 12 and a refurbished iPhone X. A few weeks later they get a bill for $1300 for the phones that were turned in. I called and spoke to csr who could do nothing about it but never received a call back from the store manager or a regional manager as I requested. Both phone were working perfectly and I had video of it showing they both work. This is a money thirsty business who will try to take whatever money they can from people. Metro, T-Mobile, and Spectrum are all head and shoulders above Verizon.
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January 2024 by shondra anthony
Not nice ppl I had issue with my phone 3 line ordered online phone and they charged me whole price for phone plus went here to fix it nasty attitude talk to like you stupid disappointed now stuck with a phone and high bill $699 add on my account yes over 30 days but they should been more helpful not charge me whole phone I pay my bill always very sad
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December 2023 by R Futrell
Hell yea! This dude fixed me up with brand new iPhone 15 plus !!!
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December 2023 by Jesse Fortson
Customer service is dead. The "manager" I dealt with was a moron that liked to hear herself talk.
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December 2023 by Alex Long
I hate giving one star reviews, but the process of me getting a new phone to upgrade lead to me leaving. The service team messed multiple things up on my bill and mentioned they would change it, which they never did. When I asked for a call back more than 7 separate times never received one. Worst customer service company around.
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November 2023 by Cathy Seifer
We have had very good experiences at this Verizon store. On the two most recent occasions, we were fortunate to have Peter helping us. Two months ago he helped us pick out a phone for my mother, then yesterday he helped us fix a problem with her phone. Both times Peter was patient, helpful, and very knowledgeable. We just wanted to thank him publically, and to recommend him and this particular store to others.
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November 2023 by Jackson Klepper
Without a doubt I’m impressed with theAmount of knowledge.
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October 2023 by kiwi wuz
Very helpful and quick service.
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September 2023 by Anna Torres
I was in and out within 30 minutes with 2 new lines and new iPhones. Peter made the process so easy and I was able to get the exact phones I wanted. I couldn't have asked for better!!
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May 2023 by Leora Ysaguirre
This location is not a corporate store But it an exceptionally good store The employees will go the extra mile to help you without making you feel like you are taking up their time I'm very big on customer service and at this location the employees open the door for customers to come in and when it's time to leave they open the door again to help the customers out I ❤ this Verizon store.
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May 2023 by Maximum Truth!!!!
Here I'm working on my wife's phone. We are dealing with Juan and he is amazing. He is such a cool man to help assist you with your issues. Thank you for your compassion with assisting us today. Thank you for everything..
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March 2023 by Jennae Mullins
Couldn't help with my sim card issue
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November 2022 by Bruce Baker
Great customer service! Spent all the time needed to get 2 phones switched over & working properly.
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November 2022 by Dakota Murphy
I just left this store and had a wonderful experience! Tracey helped me purchase a new phone & watch.. he’s very kind and was able to answer any questions I had. He also helped my find discounts that I didn’t know I qualified for!! Great service.
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October 2022 by Malachi Hubbard
I’ll give it 5 stars. But the employees need to worry about my needs more than they should be worrying about there commission. Other than that pretty good experience got my iPhone the same day even though I had to return the one they sent me because clearly the guy that took our order the first time was more focused on turning a profit. Nevertheless like I said before I’ll give it 5 stars.