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“** Update: after my account issues were noticed & I was told “sorry about my luck” by two individuals that I now know were from a call center and not from the Winterpark & Altamonte locations. I personally went to Fairwinds in Winter Park to speak with a manager. Myra, listened and took immediate action into resolving my issues! As I was googling the Winterpark location and calling the number given on google which is not actually the bank phone number but directs you to a Fairwinds call center. Myra has stayed in constant communications with me since the first day I sat down with her. She not only resolved my issue but exceeded my expectations when it comes to the expectations I have for Fairwinds. I appreciate the loyalty as I have been a loyal Fairwinds member for many years & look forward to continuing banking with them.
I’ve been with them for years and the last few months they have been messing with me, harassing me via automated emails and now shorting me $$$. Unbelievable and so unprofessional. I’ll be looking for a new bank to move to because of these two issues.”
“Axiom Bank did what they said they would do, they're trustworthy, honest, and dependable. The only real negative is that they do require most changes to be done with you in person, or by a notarized letter with a photocopy of your id. This even included depositing proceeds from My Axiom matured cd into My Axiom savings account. They wouldn't except my asking them to do this logged into my account and using they're messaging system - thus minus the 1 star.I would certainly do business with them again.”
“The experience was really good, Santiago helped open an account without issues and the process was just very smooth I didn't feel confused and he explained everything necessary that I need to know.”
“I do not know if you know how blessed you are to have David Kesting in your Regions Bank. He makes you feel like you are the most special client ever and he actually cares about our family. In Orlando. My husband went through almost dying to getting a heart transplant. He was comforting to me and he was able to meet my husband and see the miracle man. Through a lot of financial hoops David walked me through each one with so much compassion. Thank you and as we relocate to Naples I will probably be calling him again. Page and Dale Perrigan”
“On top of the mission of Climate First Bank and the great interest rates, the third great aspect of the company is the great (and very human and highly relatable) customer service! At this juncture in our society as more corporations divest themselves of this service in favor of automated tools, this sets Climate First apart.”
“Personally, Regions Bank is the bank that has treated me the best, I went with the recommendation of my accountant, and I met manager Alan. He has been able to provide numerous solutions such as refinancing my house, credit card for my business, and other bank accounts. I have the opportunity to do my weekly transactions with the the rest of the team - Maria, Pedro, and Doris. I am always greeted with a smile and great service. This group of professionals make you feel that they care about you, which I have not found in any other banks. Thank you very much Regions Bank team.”
“They were extremely helpful, knowledgeable and friendly. I had an appointment and they took care of everything I needed right when I arrived. I was very pleased.”
“My wife and I were visiting Orlando, our lovely previous hometown, from Houston Texas after 5 years from Wed Oct 2 to Tuesday Oct 8 and needed to take care of some financial matters in this location.
I am giving 5 stars to Janice Ramirez the Financial Center Manager of this Goldenrod location for going always the extra mile to give us VIP assistance the three days we had to go to this location to resolve these matters as it required somebody to come last Tuesday to open a safety box we had there .
Janice was very professional, friendly, efficient, effective, receptive always to our needs, and muti-task at the same time taking care of the front desk with 7 -8 people waiting in line.
Thank you so much Janice for always finding a solution for us with the best professional attitude every time we were there and you deserve to be promoted to Branch Manager with Bank of America in the near future.
I am also giving a 5 stars to Connie Lee the Relationship Banker of this location for giving us the best professional assistance all the time with our safety box situation with a nice smile always on her face and willing to give us VIP assistance at the same time.
Finally, I will also give 5 stars to Alex Caceres the Branch Manager of this location for giving us VIP assistance at the end in his office.
Alex was always very respectful, patient, professional, efficient, and willing to find a solution for our financial matters all the time.”
“I've been with Seacoast Bank for more than 5 years now. Recently I've been coming to this Winter Park branch and I'm very happy with their customer service! Wonderful team that truly cares about their client! Thank you Hung and team!”
“If you are active duty a veteran or retiree from the United States military or have the same address as your spouse or relative you can join the Navy Federal Credit Union. They are the biggest Credit Union in the world.”
8AM - 5PM
1201 Orlando Ave #100, Winter Park
Banks
“"Commerce Bank and Trust in Winter Park, FL, has truly exceeded my expectations with their exceptional customer service and unwavering dedication to the community. The staff at CBT goes above and beyond to make every interaction a positive and memorable experience. From the moment I walk through the doors, I am greeted with warmth and professionalism that instantly puts me at ease.The team at CBT treats me like family, always taking the time to listen to my needs and provide personalized solutions. Whether I'm visiting the branch or contacting them remotely, I can trust that they have my best interests at heart.Moreover, I'm continually impressed by CBT's commitment to giving back to the community. Their involvement in local initiatives and charitable endeavors demonstrates their genuine care for the well-being of Winter Park residents.Overall, I can't recommend Commerce Bank and Trust enough. Their exceptional service, dedication to the community, and friendly staff make banking with them an absolute pleasure. Thank you, CBT, for consistently exceeding my expectations and making me feel valued as a customer."”
10AM - 4PM
250 S Park Ave S, Winter Park
Banks
“Vehemently impressed.
It may seem like a mere, two-word compliment, but it's ?????? insufficient in describing this most exemplary of organizations.
I'd like to, specifically, honor David McComb and Trevor Mason. While the ???????? of staff at this location made me feel right at home, the exemplary professionals I mentioned achieve a new standard/expectation...even from a well-seasoned "banker" like me. ?
David, Trevor and the rest of the Winter Park, Florida team...I couldn't be more pleased! I made the very best decision. There is ??????? this very team can't handle. They'll prove themselves the most competent, understanding and consummate professionals to you as well...”
8:30AM - 6PM
810 N Orlando Ave, Winter Park
Banks
“Thank you TD for having gender neutral bathrooms at this location. I have several trans friends who this means a great deal to considering the recent bathroom ban.”
8:30AM - 5PM
633 N Orlando Ave, Winter Park
Banks
“I needed assistance with some account management and Tone' Seals quickly took charge and walked me though a more effective solution. Resolving all my issues with swiftness and leaving me a happy customer on the way out the door. 10/10”
9AM - 5PM
1720 Lee Rd, Winter Park
Banks
“Changing our account to Valley Bank, specifically the Lee Road location, has been nothing but a positive experience for us. Every staff member is 100% professional but at the same time, appears as if they have known you a long time. I highly recommend MaryCarmen for educating us and being such a friendly representative to deal with at Valley.”
“Wait...there is a person who wore a back pack. Into a bank. In a city this size. And leaves a negative review when the bank give a side eye? Did i get that right? Wow. This is a great bank. Very good with your money.”
“The manager of this branch went out of her way to explain my options. I will be opening a business account because she helped me understand what services are offered.”
9AM - 5PM
655 W Morse Blvd Suite 111, Winter Park
Banks
“I have been with Truist for a year and a half and Jackeline has been the best. When I need advice I go to her even if this is not the closest office to me. She is the best banker in this office”
“Mareim Toma was excellent this morning in assisting me on getting a home equity loan. Her customer service is exceptional and her generous kind heart in helping me with my son at the same time, was so sincere. She even helped me personally to make things easier to get the loan submitted. She does an amazing job and deserves a raise. If you need personal help with a home loan Mareim is the one to go to.”
“I just had the best experience at the Wells Fargo near park ave. I went in to cash some savings bonds and the bank teller, Victoria, was so helpful and explained everything I didn’t understand. She was incredibly nice and calm. Thank you so much for starting my day off so well!”
“I highly recommend this bank, not only is their customer service top notch but their loan programs are terrific. Personally, I applied and was approved for their home improvement loan which I needed for replacing my AC unit. From the time I applied to the time I had the money in my account was only 2 business days. this was great as when you need a new AC unit you need it as soon as possible.”
“When the Big Banks treat you poorly, go to Centennial Bank! For more than 5 years, the Winter Park location has provided a VERY HIGH level of service to me and my clients. When clients need to know what to expect, such as: how they will be treated, how long holds will be used on deposits, and the like, Centennial Bank excels at consistent excellence!”
9AM - 4PM
1500 Lee Rd, Winter Park
Banks
“The Best Bank in town!!!Excellent Customer ServiceBilingual Staff!!!Keila Rodriguez(The Manager) was Very Helpful…I will definitely recommend this Bank Institution to all my Family and Friends!”
“Needed to pickup a foreign exchange order. Arrived just before 10am. A few people gathered up before they opened the doors. I had just one lady ahead of me. She did not take too long. Teller was very friendly and efficient. Checked my id and gave me the notes and I was out of there quick.”
“Me and my wife had the wonderful pleasure of working with Valdi Gordon to open a new checking account. Valdi is a major asset to this bank. I hope her boss see this and reward her because I hate going in banks and prefer online because most bank dont have good customer service and professionalism. However Valdi will always be our go to for all of our banking needs. We wish her all the success and new business she will establish with her career. You rock Valdi and we just wanted to let everyone know!!! ?”
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“This branch has a family feel to it. Going into a branch feels a bit outdated now a days, but with this branch it almost feels like you are walking into a warm welcome from friends. The culture here from the tellers to the branch manager is family oriented which makes going into a branch that much more filling!”