“Walking into Chris Torres immediately greeted me with a warm welcome, but today was truly special. I accompanied my daughter, who was feeling sad and embarrassed after recently undergoing surgery. The entire staff showered her with affection and attention. Everyone spoke to her, and they all went out of their way to make her feel noticed. Her happiness was infectious, and she kept a smile on her face throughout the day. She even went outside to join her sister for a game, something she hadn’t wanted to do in months. I’m incredibly grateful for this experience and pleased with the exceptional express service and support I received from this bank. As a loyal customer since 2011, I’m truly impressed.”
“I am so impressed by this branch! I just opened a business account here in March, and I’ve had nothing but positive experiences every time I come into the branch. Everyone that works there is so kind and helpful. Today I happened to walk in as several branch members were comforting a woman who scammers were trying to target on her personal phone. She was obviously shaken up, and at least 4 employees took the time to come over to her and offer her support and reassurance. It was so nice to see! I’ve also noticed every time I’ve been in the branch-they greet every regular by name and that’s impressive too. Nothing but positive things to share about my experiences here! ?”
Open 24 hours
1391 FL-436 A, Casselberry
Banks
“The screen is no longer cracked or broken. You don't even need to insert your card (meaning this is a newer model machine). You can just scan your chip and then make your selections.
The other posts were from 1 year ago.”
“This branch is always attentive and helpful! The people at the desk are very nice and informative on any questions I have. Even when it is busy, they make sure to acknowledge everyone in the branch and try to do everything with a timely manner.”
“I had an excellent experience at Chase Bank in Casselberry, thanks to Estefanny Espinal. She was outstanding from start to finish. Estefanny was professional, knowledgeable, patient, and took the time to explain everything clearly. She handled all of my banking needs efficiently and made the entire process smooth and stress free.It’s rare to receive customer service at this level. Estefanny truly cares about her clients, and it shows in everything she does. Chase Bank is fortunate to have someone like her on their team.Thank you, Estefanny, for your exceptional service. I truly appreciate everything you did for me. I highly recommend working with her if you visit the Casselberry branch!”