Investing in Winter Park, FL
8 locations found near Winter Park
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“Please read entire reviewI was having trouble with charges on my card and loss of credit which led me to call pnc (not the branch, but pnc). This was a painfully awful experience where they just kept denying everything and not answering my questions. I waited a couple days until Tuesday (I called on Sunday and worked on Monday). I met Mr. Santiago who understood from the beginning something wasn't right about my balance I owed. We did the math over 5 times and looked over statement after statement and found my balance wasn't adding up. We ended up calling over 5 head pnc people who didn't really do anything such as when I called by myself, but Santiago proceeded to get to the bottom of this and see what was going on. This led us to a 4 hour conversation with multiple people saying the same thing over and over again, but he wouldn't back down. At the end we finally had a resolution and an action was being taken and that pnc did mess up. If it wasn't for him spending those 4 long boring hours I wouldn't have ended up with a clear resolution for my situation.All in all Mr. Santiago you sir are amazing and deserve any sort of raise and promotions heading your way”
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