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“FAR ABOVE & BEYOND! OUTSTANDING CUSTOMER SERVICE! Mr. Bikes and Boards is thee place to go for experienced knowledgeable and quick customer service, and for fair, unbeatable prices, caring, genuine attention and respect to your specific needs and time. Chad, owner, aka Mr. Bikes, runs his business with an abundance of integrity and with a commitment to the community that he is a part of. He went above and beyond to take care of my specific needs as his customers. I observed him doing the same for others in his store while I was there. This is a unique place worth going out of your way for. Chad will go out of his way for you, as his customer. He will want to keep you as a repeat customer. I will definitely be one of those.”
“John is an amazing addition to the service department. He has extensive experience and always demonstrates professionalism and respect when servicing our tandem bicycle. He always eagerly greets customers who enter the store.
We had a complicated problem with our bottom bracket last week. John worked diligently to solve the issue and get us riding again. It was just one of several instances where I’ve trusted John over the last few years to work on our tandem bikes and put us in a position to enjoy tandem cycling.”
“Wow! Our First time visiting Retro City Cycles, needing some assistance attaching a bike rack to our car. We were Very impressed with the Huge inventory of bicycles; every kind of biking gear you can imagine! Having been to another bike shop beforehand, we were “blown away” by the quick, attentive, excellent response to our needs.
This business rocks!?”
“I love my Velotric Breeze. It’s a remarkable bike, for roadway bike lanes, paved trails, and sidewalks.
Unless you live in Deltona, where the sidewalks are horrible…
The rigid forks just beat me to pieces, bouncing over all the cracks, ruts, transitions, and detritus.
But not anymore! 😊
The awesome folks at Retro City Cycles - Longwood, installed the new air suspension forks on my Breeze, and they are an absolute game changer. Not only can I ride these awful sidewalks, here in Deltona, I can also ride easy rated mountain bike trails!
Whoo Hoo!”
“I had a great experience with the Phenomenal customer service that Ben & Mackey gave. The wait time was appropriate for the service that was performed. Most definitely will return & refer family and friends.”
“We had an awesome experience when we rented bikes from them. The lady is so nice and so chill. They kept our luggage there and took great care of us. We had a great time riding through the river walk and through downtown.”
“The services Adam offers, particularly bike fits, I would venture to say are widely neglected by amateur cyclists like myself. But once you experience the benefits and gains from a proper fit, you’ll value it much more. And in my opinion, Adam is among the most experienced and knowledgeable in the industry. I highly recommend him, so much so that 5 stars doesn’t feel like an adequate rating.”
“Just purchased the new Townie Go S from this store and couldn’t have asked for more helpful, friendly service. Kevin and his crew were wonderful to work with. Highly recommend!”
“Excellent customer service. Andrew and Tyler are very helpful and very patient. Some bike shops you go to and you feel like there's an elitist attitude but both these gentlemen were very welcoming to a novice like myself. I strongly encourage you to come here for any bike service you need.”
“Took my son's Trek bike in for a flat tire and Zach attended to us immediately and replaced the tube on the spot. The store was clean, the employees were friendly, and the service was excellent! Great job guys!”
“Fantastic experience here! The staff was welcoming, helpful, knowledgeable, and took the time to address my needs. It’s one of the best customer service experiences I’ve had in a while. I will be returning for future cycling needs due to this initial interaction.”
“Called WPC up and had an urgent request for a part that I couldn’t find online. (Enve seatpost two bolt clamp) and asked them if they could get it to me in a day. (Had a race on the weekend). And they did it! No sweat. Easy to work with and fast shipping…also I did a bike fit with Adam a few years ago and he’s great. ? highly recommend.”
“Best place in the world to take your bike. We've been helped regularly by Gary and Jorge, two incredibly kind guys who really care about their customers. I'm not a bike expert and I regularly need help with the maintenance of my road/TT bike. I always take it to Orange Cycles because I know Jorge and Gary will be there to take care of me and never take advantage of my lack of knowledge. Gary has spent a lot of time with me showing me how to change tires, replace wheels, and giving me tips - all for free and out of the kindness of his heart.”
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“I just got my bike back after a new gear set was put in and some other important repairs taken care of. The results were outstanding! After the cold snap I got a chance to take my bike out for a great ride. It was smooth and really comfortable. The bike just flew! The staff were really knowledgeable and friendly and I had a great experience. Thanks so much guys!”