This Chase Bank location has a long history, previously operating as Washington Mutual and Great Western. Customers appreciate the friendly and courteous staff, with several mentioning excellent service from relationship banker Tiffany Tejada, who went above and beyond to assist. The branch manager, Marco Ayala, is also praised for taking the time to resolve issues effectively. Visitors often find the staff helpful and efficient, as seen when Luciano quickly assisted a customer in a stressful situation, making the experience much easier. The branch offers easy access to ATMs and drive-through services, making quick cash withdrawals convenient. Overall, customers feel satisfied with the friendly atmosphere, helpful staff, and efficient service at this location.
There's an awful lot of poor reviews which leads me to stay away from this branch and about five others in the area where they have 2.5 or lower rating. Maybe the bank should pay their tellers more so they pay more attention to their customers pay it forward a The saying goes!
January 2026
We walked in last second before close but Melissa got us taken care of and out in record time. Thanks for your help!
February 2025
Sabrina was super friendly and helpful. Great customer service!
