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“My husband and I had a great experience setting up an account at VyStar. Jessica was incredibly friendly and personable, making the process smooth and enjoyable. We’re confident we’ll have a great experience banking with Vystar!”
“The Sanford branch has ALWAYS been the place that supports my banking needs. They are supremely professional and treat every member with the utmost respect and compassion. That goes a long way when choosing a bank. Big banks are in the business of robbing people but VyStar Credit Union operates with transparency and has excellent fraud protocol in place! The staff at the Sanford location are truly wonderful.”
“I have been a loyal VyStar member for seven years and have never considered switching banks. The customer service is outstanding, and Antoine at the Oviedo branch exemplifies excellence. His assistance has always been invaluable, and his friendly, personable demeanor makes every interaction a pleasure.”
9AM - 5PM
1000 Primera Blvd, Lake Mary
Credit Unions
“I recently completed a HELOC with Addition FCU and was very impressed with Justin, my mortgage specialist. It felt as though I was his only client and he kept me more than informed and was accessible at every step of the process. While the underwriting took longer than I feel it should have, Justin remained very open and helped save me significant closing costs by even going the extra mile to find an old survey in the bank's records. Impressive!”
“I came in Monday afternoon and met with James, he took great care of me and refinanced my car loan, got me extra cash from that, and got my credit card debt into a balance transfer credit card with Zero interest for 12 months! He saved me so much money in a short afternoon visit, it feels like a burden has been lifted. Thanks so much James!”
“This branch has a family feel to it. Going into a branch feels a bit outdated now a days, but with this branch it almost feels like you are walking into a warm welcome from friends. The culture here from the tellers to the branch manager is family oriented which makes going into a branch that much more filling!”
9 AM - 5 PM
855 S State Rd 434, Forest City
Credit Unions
“Valeisha was so helpful, attentive, and her customer service was amazing. Her energy along with everyone in this location always makes me feel like I have a personal connection. And that matters to me . great customer service goes a long way.”
9AM - 5PM
1823 N Alafaya Trail, Orlando
Credit Unions
“Stephanie was super patient and helpful with helping me with my deactivated account. She stayed with me until the job was done, despite how tedious it might have been”
9AM - 5PM
901 E State Rd 434, Longwood
Credit Unions
“Kim and Arta did a great job and helping me set up send an electronic wire . Ladies were patient and professional. I appreciate the time you took to process paperwork. Thank you!
Additions Longwood Branch!”
“Ana was ? great! Made a very major situation of fraud into a simple step. She was polite and the stress was gone. She even showed me a way to gain more interest with my money. ?”
9AM - 5PM
4601 Silver Star Rd, Orlando
Credit Unions
“Today, I had the pleasure of working with Deborah Oliver at Addition Financial, and I cannot speak highly enough about the exceptional level of service i received. From the moment she approached me, she was professional, courteous, and genuinely focused on helping me with my needs and got all needed done.She’s great at what she does!
Thank you Deborah.”
“Nathan was professional and prompt and resolving an issue. If you have any questions or concerns regarding anything to do with banking please reach out to Nathan. He was pleasant patient and just the kind of person you want to help you with any of your banking needs. I think him from the bottom of my heart.”
“** Update: after my account issues were noticed & I was told “sorry about my luck” by two individuals that I now know were from a call center and not from the Winterpark & Altamonte locations. I personally went to Fairwinds in Winter Park to speak with a manager. Myra, listened and took immediate action into resolving my issues! As I was googling the Winterpark location and calling the number given on google which is not actually the bank phone number but directs you to a Fairwinds call center. Myra has stayed in constant communications with me since the first day I sat down with her. She not only resolved my issue but exceeded my expectations when it comes to the expectations I have for Fairwinds. I appreciate the loyalty as I have been a loyal Fairwinds member for many years & look forward to continuing banking with them.
I’ve been with them for years and the last few months they have been messing with me, harassing me via automated emails and now shorting me $$$. Unbelievable and so unprofessional. I’ll be looking for a new bank to move to because of these two issues.”
“Great,prompt service! Claudia and Rocheny were especially helpful in getting my accounts set up and answering my many questions. My paycheck is always early! I highly recommend this credit union.”
“My Experience Was Awesome And Smooth. Yani , The Lady In Front Desk Is Awesomee ! , She Cleared My All Queries And Opened Me A Account In Minutes , I Would Love To Come Back Heree ! ?”
8:30AM - 5PM
482 E Altamonte Dr #1010, Altamonte Springs
Credit Unions
“I would like to extend my deepest gratitude to Karol Molle for her exceptional customer service at PEFCU. Just a week prior to meeting Karol, we were left bewildered and disappointed due to a lack of assistance from another associate regarding our stock management. It was a frustrating experience that left us questioning our engagement with PEFCU.However, Karol turned our skepticism into trust with her exemplary service. She not only addressed all our questions with clarity and depth but also demonstrated an exceptional commitment to understanding our needs. Her patience was remarkable as she meticulously explained the processes involved, ensuring we felt confident and informed. Karol's kindness and compassion were evident throughout our interaction, making it not just a transactional experience but a genuinely pleasant one.Karol's dedication and professionalism are truly commendable. She is a standout member of the PEFCU team, deserving of substantial recognition for her efforts. Her ability to transform our frustration into satisfaction is nothing short of remarkable. Thank you, Karol, for your exceptional service and for making our experience so memorable!”
“Colleen is incredibly helpful, friendly and personable! She offered me great recommendations, being new to Florida, treated me very well at the branch to set up my new account. Greeted me with a smile and sent me off with a smile, that’s customer service! Thank you!”
9AM - 5PM
947 N Mills Ave, Orlando
Credit Unions
“Dartavious Garland was a great help! He was very efficient and got what I needed done in a timely manner during my lunch break. He also had a nice energy and very funny! Thank you!”
12:30 - 5PM 8 - 11:30AM
800 Rinehart Rd Suite 303, Lake Mary
Credit Unions
“Nancy Rosario is amazing! She is so helpful, knowledgeable, fast, efficient and kind. I've been a customer for 27 years. She has been amazing for the whole time she has been at my branch in lake mary.”
“The experience was really good, Santiago helped open an account without issues and the process was just very smooth I didn't feel confused and he explained everything necessary that I need to know.”
“Hello, My name Is Isabella Campo. And I’d love to share my experience today at fairwinds 8305 Redbug Lake Road, Oviedo, Fl 32765. Nathalia Tousent helped my brother and I today open up his first very own fairwinds account In florida and she was extremely helpful and sweet she was able to set it all up for him and thoroughly explain everything in detail.I would definitely recommend coming to this location and setting up an appointment up with her if you need guidance within this bank :).Thank you!”
“My personal banker Desiree C is the best ever!!! Fairwinds is blessed to have such an exemplary and an amazing employee!!! She has been there every step of the way throughout my financial journey; constantly guiding and advising me on various matters! She is my "Go To" person who I trust and I just want to say thank you Des for everything you have done for me!!!”
“I went in w/ a question and got the teller Santiago, who went above and beyond to help me with my situation. Overall it was a pleasurable experience and I would like to show my appreciation to him and the hiring managers for keeping such enjoyable people in their customer service.”
“My wife and I needed several things done at the Oviedo branch including opening and closing accounts, getting advice for future purchases and loan options. We were fortunate to have Assistant Manager Desiree walk us through what was needed to be done. Her patient and pleasant manner and her expertise was indeed a cut above the banks we have previously experienced. We highly recommend her and Fairwinds for our needs and yours as well.”
“The customer service at the Oviedo Fairwinds Branch is EXCEPTIONAL! My son and I had some issues with an account and Rebecca spent 2 hours with me walking me through all the steps. Not once did she rush me or try to speed things along. Katelyn was also very helpful answering any questions we had!”
“Becca was incredibly helpful and knowledgeable. Her efficient and prompt response to my concerns and questions was appreciated. I can’t thank her enough for her help. Deloris C.H.”
“Angelique is wonderful! I'm a little computer illiterate an having them help get my business app squared away, new employee bank accounts are done fast an always very nice about it. Id recommend using there banking as well instant money in transfers and payroll!”
“Jequece Smith, the Lake Mary branch manager went ABOVE and BEYOND helping me with a HUGEEEEE !!!!!!!! Fraud issue , I can’t thank her enough for everything thing she did, she is a blessing and this bank is lucky to have someone who truly cares about there customers which is very rare nowadays, thank you again Jequece for all that you do!!!!!”
“This afternoon me and my husband opened a cd account and Edith Diaz helped us and guided us through the process. Edith is very pleasant, friendly and very knowledgeable.”
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“Edna is amazing. She spotted fraud on my Zelle account and a wire transfer right away, and immediately took steps to fix it. She took the time to research and fill out all of the paperwork. Edna is thorough, kind, and compassionate.
Fairwinds on Tuskawilla is an amazing team!!!!!!!!!!!!”