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“Never thought I would miss a post office when I move but I do about this one. Always kept clean, friendly staffs and convenient with the electronic machine that seldom breaks down. Oftentimes they open earlier just so people don’t have to wait up, really caring.”
“Title: Exceptional Service from Kevin!
Massive thanks to Kevin for his outstanding help on September 5th. We were shipping a fragile, handmade epoxy table to Texas in a homemade box and were concerned about cost.
Kevin was fantastic. He proactively weighed our package to compare pricing, proving that our DIY box was the most affordable option. He was knowledgeable, patient, and offered valuable advice for future shipments.
His service went above and beyond. We are so grateful and will absolutely be returning customers because of him!”
“My package had accidentally gotten delivered to the wrong place and I went up to the post office to see what they could do and within not even 2 hours my package was delivered to my house !! The staff went above and beyond and I can’t thank them enough :) Wonderful service and workers !!”
“Yesterday, on July 10th around 2pm I went here really upset and crying because the important and time sensitive package i was expecting was shown delivered but it was nowhere to be found.
The kind woman, who was standing on the right side in front of me (unfortunately, i didn't get her name) was very emphatetic, reassuring and she went above and beyond to solve this issue for me. She was very patient with me, as I am not a local and English isn't my first language, and she took time explaining the steps and she took quick action so that I can get my package. Today in the morning I received a voice message, and around 1pm today I got my package. The kind woman solved the issue within 24 hours! I am sure if it wasn't for her my package would still be missing. I really hope she will be rewarded as an employee as she turned and awful situation to be a wonderful one! Thank you so much!”
“Always a fantastic experience. I drop packages for my business at this location daily and it’s always fast, friendly and efficient. Juan and Christina are both rockstars and make me running my business a breeze.”
“Just had to come write a review on the top notch service I received. Normally the post office can be a place I dread going to, but my guy Victor really made it so smooth! I was trying to drop off some textbooks I was reselling, but ran into issues with my packaging label and boxes. Victor helped me choose the right box and even spent
time helping me unpackage all my textbooks and repack them into the correct box. He taped it with care and made sure I didn’t have to lift a finger. What a guy! Great service.”
“I had an issue with a delivery person, that misdirected my Package on Saturday 04/26.
On Monday 04/28, I went in to the Post Office on locating the Package. I’m Sorry I didn’t get Names. But the Customer Service Rep, and the Manager both went out of their way to assist me. And I received my package Today.
Thank You.”
“We had a great experience with CCI. Mark came to our house and did some excellent repair work on one of cars and our leather couch. I would recommend this company.”
“First foremost, never seen an empty line in the post office. Eric was working up front by himself and was able to help me with my change of address quickly. Highly recommend this place despite the other reviews!”
“Although I had a small package delivered to the wrong parcel box.The people working here have been very compassionate and tried to resolve the issue. I finally got my package.”
“Jose the postal worker at this location is the BEST! Me and my husband are moving half way across the country and we had so much trouble figuring out how to ship our mattress without it costing a fortune. We are so glad we came when Jose was working that day. His positive attitude and willingness to help us, really helped reduce our stress with our situation. We went through so much hassle figuring out how to ship this mattress and at the end it we were successful and happy THANK YOU JOSE!!! (if ur reading this lol) Give this man a raise!!!!”
“The staff at the Winter Park USPS location are very helpful. All of the ladies at the front desk are great (I go in there multiple times a week). The postmaster recently helped me a lot and so did Wally. Thank you to all of the staff!!”
“Bob and Rene were the greatest help ever with my passport application! I was super nervous, but they reassured me that I had the necessary items and the whole process went so smoothly. I am so grateful and appreciative of the great experience I had because not everyone you come across nowadays is that kind ❤️”
“I’m writing this review because I honestly feel the current low rating is unfair. I’ve had a great experience here. The staff is incredibly friendly and always goes out of their way to help. We’ve managed to resolve several issues together, and I’ve never had a single problem sending packages from this location. The guys here really do their best to be supportive. Highly recommend!”
“Just stopped in here to drop a package, had a really rough day and the gentleman working the front (wish I caught his name) was so sweet and funny made my day so much better.”
“Nick the manager helped me to get my package containing my prescription glasses which I needed very badly because I’m almost blind without them. I honestly didn’t expect him to do what he did to get my package in my hands - thank you for going above and beyond and for being cool - you sir are very appreciated and I hope your boss sees this.”
“I came here on two separate occasions due to my fault. I input the wrong address. On day one 8/7 Jorge was able to retrieve my package for next day pickup. On 8/8 Carlos was able to pin point my second package and escalate it up the proper channels. Chris verified and went out of his way to ensure I got the package. He personally handed my package. Helpful staff and efficient post office. Always clean as well!”
9AM - 12PM 1 - 4PM
1140 E Altamonte Dr # 1016, Altamonte Springs
Post Offices
“The girl in the front makes this post office special, she’s super cool always eager to help much different than the experiences I’ve had at other larger offices.”
9AM - 5PM
800 Warehouse Rd, Orlando
Post Offices
“Do not visit this USPS if you want to send mail or drop off a package, as they will not accept it. This is a small post office, and does not have the full retail store. You can only pick up packages, so do not visit this USPS. Instead, visit the other USPS located down the road.”
“The Lady that helped me and my bf today for our upcoming cruise trip she was very helpful and conversed with us.She was amazing helping us young couple with our passport.! I’ll keep in my mind what she said about the virgin island food?”
“I know most of the reviews here are from people who had a bad experience and were upset - and I am sure things happen, but I have been very very happy with the service I have received here over the past 4 years. I have gone to other post offices and it has been awful. This one, the associates have always been patient knowledgeable and helpful, service has been prompt, and it is SUCH a blessing to have low cost mail options available - fed ex and UPS prices are INSANE right now and I have had multiple poor experiences with both, fed ex especially. So yes, problems do happen with mail and it’s a big system. Overall however this is my favorite post office to go to, they really are working to do their best and I have had very good experiences here .”
“Thank you, Nilsa and Jonathan, for fixing the locks on my mailbox the same day. I've been having issues since August, and it has been broken since then. I've been to this location three times and dealt with three different clerks, all of whom were disrespectful and miserable, giving me the runaround just to get my lock fixed. Even Regina, the postmaster, was disrespectful and rude when I asked her for help. You guys deserve a raise for your excellent customer service and for caring about my situation.”
8:30AM - 6PM
650 N Alafaya Trail #101, Orlando
Post Offices
“Definitely agree, most un friendly, un accommodating and rude workers. At Alafaya Post Office
I worked for the Post Office over 35 years ago.
Every employee was out to undo each other and were so so nice to all that walked in.”
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“Went there for passport service for my kid. The staff was friendly, supportive and the gentleman we worked with for passport renewal provided great service. Would love to visit again.”