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February 2024 by Tara Randall
Todd was so helpful. Very knowledgeable, great customer experience. He went above and beyond.
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February 2024 by tim whitton
It's not worth wasting my breath
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January 2024 by Dennys Quintero
Excellent
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October 2023 by Tom Kesling
I’ve never had a good experience here. Every time I go they are slow to acknowledge me. Today I was going to buy some batteries and not a single employee looked at me or said they would be right with me. One guy was just sitting behind the counter staring into space. Never again.
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September 2023 by Luna Martinez
Alan was amazing!! took good care of us!! Will highly recommend to anyone needing good service !! ?
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July 2023 by Jessica E
I went with my daughter to check out her battery on her Ford Edge. The manager (Alan) went above and beyond to get her on the road. It was in the mid 90's outside and he took extra time to help. I recommend this AutoZone!
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July 2023 by Bedford Johnston
Rating: ⭐⭐⭐⭐⭐ (5/5)I recently had the pleasure of visiting Autozone 3451 Cobb Parkway, Acworth, GA to address a frustrating power steering leak in my vehicle, and I must say that my experience was nothing short of extraordinary, thanks to the outstanding assistance of Timothy! From the moment I stepped into the store until I left, Timothy's expertise, kindness, and genuine passion for helping customers shone through.To begin with, Timothy greeted me with a warm smile, immediately putting me at ease. He attentively listened to my concerns about the power steering leak and asked pertinent questions to better understand the issue. His knowledge of automotive systems was impressive, and it was evident that he was well-versed in the subject matter.Timothy provided me with a range of suitable solutions. He explained each option concisely, outlining the pros and cons of different products and repair methods. His honesty and transparency were greatly appreciated, as I never felt pressured to opt for the most expensive solution. Instead, he guided me toward an affordable yet effective fix that perfectly aligned with my budget.I left Autozone with solution options for my power steering leak, and a deep appreciation for the exceptional service provided by Timothy. He exemplified the qualities of a true automotive expert: knowledgeable, approachable, and dedicated to delivering top-notch customer service.In conclusion, Timothy at Autozone is more than just an employee; His exceptional assistance and genuine care for customers make him a valuable asset to the store. If you find yourself in need of automotive advice or parts, do yourself a favor and seek out Timothy - you won't be disappointed. I am extremely grateful for his help and can't recommend him enough. Kudos to Timothy for turning my power steering leak fiasco into a fantastic experience!Mr. John R
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July 2023 by JW Nucci
Came in with 2 batteries for our boat. Only needed one, Allan took the time to let me know that AutoZone offers a buy back program for batteries, they give you 10.00 store credit and then took a moment to find out how to do it and then made it happen.Great customer service! Visit him at 3451 Cobb Prkway!!!
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July 2023 by kameron wesley
Dylan was amazing !! Helped me with a battery replacement as soon as they opened !! Extremely professional
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July 2023 by R Floyd
Allen was extremely helpful and knowledgeable with the parts I needed. I really appreciate his help!
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May 2023 by Scott C.
Had what I needed. In and out quick. Thumbs up
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January 2023 by Coco
Chris is awesome. I called Wednesday night and needed a battery for my daughters car. They had 1 available and he installed it for me in about 5 mins. Highly recommend ?
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December 2022 by Gabby G
12/6/22 I stopped in the parking lot adjacent AutoZone on Cobb Pkwy, Acworth, Ga. My old 67’ LeMans wouldn’t start, and asked if they sold a portable jump starting unit. They did but they’re not charged yet (new in the box). Dylan thought they had a unit charged for such an occasion. Dylan brought the Duralast Jump Starter with him, I popped the hood, with quick battery cable connections and the flip of 2 switches he stated, “start it up”. Just like that my car roared to life due to Dylan’s outstanding & professional service. I haven’t had great customer service at many businesses; whether auto, restaurants or retail, so when it occurs, that person needs to be spot lighted. Thank you Dylan. After this encounter, and after running errands I stoppedback at this Auto Zone and bought that Duralast Jump Starter + Portable Power. Thanks Dylan! You made my day and have a repeat customer.
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December 2022 by Guy Martin
Poor customer service. I spent $65 at this location and the staff couldn't even take the time to explain how to operate the OBD machine. I understand if they arent allowed to clear the code, but the associate didn't want to help until I was visibly frustrated with them. Too late. I'll be taking my business to Advanced from now on.
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November 2022 by Cheryl Gorman
Very good experience with all 3 people I spoke to including acting manager. Went above and beyond with getting my battery replaced and car running again, nice to see great customer service is still available