Chase Bank
BanksHours:
1775 Mars Hill Rd, Acworth GA 30101 Hours
About Chase Bank
Chase Bank receives positive feedback for its helpful and professional staff. Customers appreciate employees who take the time to explain options clearly, set up accounts properly, and provide thorough assistance. Jija Gopal was praised for her outstanding customer service, patience, and attention to detail, making the process smooth and stress-free. Terry at the Mars Hill branch is noted for consistently exceeding expectations, solving problems quickly, and providing excellent support, which encourages customers to stay loyal. Overall, the staff is described as friendly, helpful, and dedicated, with recent improvements such as better staffing helping them serve customers more effectively. Many customers enjoy their visits and value the quality service they receive at Chase.
Most Recent Reviews
August 2025
Terry’s Customer service is the best!!! Professional and explained everything about my new account..
April 2024
It is extremely rare to find employees who take ownership of problems these days. Terry at the Mars Hill branch is one of those people. You should do whatever you can to keep him-promote him or pay him more. He continuously exceeds expectations and always solves our problem. He IS the reason we keep our business with...
read full commentApril 2024
I received wonderful customer service here while opening a CD, opening a savings account, and getting a document notarized. It was even near the end of the day. I love banking with Chase in general, and wish this was my local branch.
More Comments(28)
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