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February 2024 by Jenna Mullin
Never have had a seamless experience here at this location. They always “drop” my calls after you wait on hold for well over 15/20 minutes at a time. A prescription will be sent over reading it was received for them just to claim it’s still processing and to have you call back. Guess what? No one will answer and the prescription will never be found. I get the constant run around at this location which makes no sense because it’s always empty. Now it all makes sense. Go anywhere else trust me.
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February 2024 by Nicole Edgecomb
Worst pharmacy. They are slow to have orders ready and slow for pickup. They also close at 8pm (which seems early for a pharmacy), but they frequently shutter their windows before closing time.
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February 2024 by Anna A. (shine)
This is by far the worst Pharmacy ever. I have tried multiple times to speak to them by phone and put on hold for as much as 45 mins at a time. Medicare was on hold with them for me, as a Phone conference and they put them no hold for what seemed forever. I jumped through hoops to get supplies from them for my diabetes and never got them to work with me until Medicare called them. Sitting on hold now for over 20 mins with a three way call with Medicare working on this and still nothing. 33 Mins have passed with Medicare on the phone with me waiting. We had to hang up and start all over again because they hung up on us, while waiting. So I decided to get in my car and drive the 7 mi to speak to someone at the pharmacy while Medicare was on my phone on hold bottom line is they could not help me Medicare told them what to do to bill and they said they never hear of anything like that before and I walked out without my prescription. After 1 hour and 40 minutes of being on the phone with Medicare and driving to the CVS while they were on my phone and speaking to CVS nothing was resolved.
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January 2024 by Jan Baker
Ii like CVS convenient place they stay open till 11.
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January 2024 by Guillermo Perez
They never answer the phone. They need to hire more staff.
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January 2024 by Sam Miyre
This is the best CVS I’ve ever been to. I didn’t have to wait at all and they were fully stocked.
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January 2024 by Michelle Duplantis
I live a block away from this store and would drive out of my way to go to Walgreens because the drive-thru pharmacy is ALWAYS backed up at this location. I only go there to pick-up my parents medication, which I would cringe when I was asked. About a week ago, I dreaded the trip, but my my parents were sick so I made the trip. It was a pleasant suprise to see no cars in the drive thru but I immeidately thought they were closed. To my suprise they hired a very pleasant person, Nannette, which immediately came to the drive-thru to greet me. I realized I knew her from my granddaughters school and just to be greeted immediately was amazing that I was speechless and forgot where I was at the time. I can tell you as long as I know she is there, I will up my parents medication anytime!Thank you Nannette. You are a rockstar!
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December 2023 by Toxicwaste920
Bye CVS!!!! Ridiculous wait at the drive thru. They do not care, nor even have a standards here. You are not the only pharmacy in town. I'd rather drive far than wait and waste my EXPENSIVE gas on you. Today is the longest wait, almost 30 mins. I wanted to turn off my car already. If you have no sense of urgency, then close this place. Hope this place gets closed. Hope corporate sees all the bad reviews. Thank goodness for choices.
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December 2023 by Kendall G.
Worst pharmacy ever. Customer service is non existent, they are not helpful at all. They will leave you on hold for 10 minutes
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November 2023 by Brittney Falkenberg
If I could leave no stars I would. The drive through is always such a long wait that we do not even bother with it anymore. The store never contacts us when a prescription is ready even though we are set up for notifications. The pharmacy staff has a couple employees that are kind, other than that they are rude and hang up on you. We have also had them lose our prescription before. It was a medication my child needed somewhat urgently for her breathing, they did not offer any apologies or to call us when they found it, I had to drive back up there to check with them.I do not leave reviews often but I have had such a bad experience with this location that I felt the need to warn other potential customers.
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November 2023 by Keith Gabrielsen
The pharmacy here is horrifically understaffed, so a lot of this is the bosses/staffing's fault. They are over worked and every time I go they look exhausted. It always looks like they have just one or two people at the most doing everything from the drive through to the walk-in desk to answering the phones to filling the prescriptions. So it's no surprise that one of my medications that I NEED TO LIVE simply wasn't ever filled. That's bound to happen when your staff is so abused.I called multiple days in a row and never got through due to the under-staffing. I tried to simply re-fill the medication online, but the next day when I checked on it, it wasn't in the system being filled. So I tried to call again. When I finally did get through they couldn't tell me why it wasn't filled. The fed up, overworked, exhausted person on the phone said "I have no idea," when I asked what happened.I've missed several days of my medication now. And although the mistake is now being fixed, I'm at a high risk of heart attack and stroke when I miss taking my medication. So to CVS boss/person in charge, HIRE MORE PEOPLE. Stop pinching pennies. This is a pharmacy where people's lives are legitimately at stake. This isn't the staffs fault if they're hungry/tired/overworked all the time. They're human beings.
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November 2023 by Jewell Marable
I have been in line at the pharmacy drive thru for well over 30 minutes. Only one car moved in that span of time. This is the most ridiculous wait…
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September 2023 by Alicia Flowers
This is the worst pharmacy I’ve ever used. Nearly every time I or one of my kids has a new prescription, they have a problem with it. I’ve had prescriptions sent electronically from multiple doctors offices, and there’s almost always some problem. There has been multiple times that someone has needed antibiotics or other medication that is needed quickly, and it’s taken DAYS and multiple phone calls to get them filled. They seem to have problems all the time, and when I speak with them they nearly always have attitude and act really put out. I am done with this pharmacy. You would seriously probably be better using any other pharmacy but this one.
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September 2023 by c1 sup
One of the worst CVS in Georgia!!! Pharmacist today tried to give me an over the counter "prescription" not requested from doctor. (She seemed like she was in a bad mood and being bothered).I know my medications (name brand or generic) but one product mainly picked by doctor was not in the over the counter medication and I let her know...Short to the point I transfered my prescriptions, no more this pharmacy.3ladies behind count seem to have a bad day already before 11am.Advice.. make sure you get what your Doctor ordered for you.All I know will know this.
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August 2023 by Cyndi G.
If I could give zero stars, I would. This store has screwed me over for the LAST time. I can't recount the lousy customer service, ridiculously slow turn aroundss on prescriptions and never answering the phone but now to randomly send my prescription to a store 20 minutes away without even talking to me first, I am done. Done with this store and done with CVS. Take your business elsewhere. Anywhere.