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November 2023 by Erica Temuru
Great price so I checked in. The gentlemen who was there at 7pm on 11/18.23 was very pleasant. But when I got to the room, it went downhill quickly. I opened the bathroom door and one roach scurried across the floor. 'Maybe that was a beetle' I thought. But no, I looked under the seat and I could see roach poop in the corner. Left, another roach on the counter. Returned again, and another roach. I was 7 or 8 roaches in before I realized that it's not "nature" or outside bugs you see on a trail. NO! My room had roaches. When I complained about the roaches& asked for help, the front desk clerk lady did not seem surprised & did not move with urgency to remedy the situation. I was shocked that she didn't apologize and immediately offer to change rooms. She came and sprayed though. But when I returned to the room and smelled the strong fumes, I decided to ask for a room change. Plus I didn't want the roaches to get inside my luggage. But the clerk refused to change my room due to her speculation that the manager "would not let her do it'. I made a suggestion about what she could say but despite my calm and helpful demeanor, she refused to be helpful me. Then I revealed that I do have a disability and showed her my service dog and that the whole disgusting roach affair was triggering. Then I insisted that she get her manager on the phone - she only conceded *after the manager told that she should indeed move me now. She didn't help me transition to another room and she didn't check the other room first before giving me the new key. Difficult, unsympathetic employee and ROACHES are not acceptable.Rooms: My first room had roaches. I wanted to change the linen on the bed due to the reviews stating how horrible their sheets were but the laundry is closed at night which is a huge inconvenience for me! I was afraid and anxious about the roaches so the clear moved me after me practically begging to change rooms!
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November 2023 by Cameron Walker
DO NOT STAY HERE. MANAGEMENT UNLOCKED MY DOOR AND TRIED TO GET INTO MY ROOM WHILE I WAS SLEEPING. only reason they didn’t was because I barricade the door every time I come back inside so exactly this doesnt happen. I even got up and closed the door and bolted it back and they just unlocked it again and forced their way in.
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November 2023 by Tim Roach
The people at the front desk are amazing and will always make you feel welcome. Will always be my first choice of places to stay. The guy Jay up front is amazing, he went above and beyond to help me. I'll definitely stay here again without
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September 2023 by Shavonne Howard
This is an update from my last stay. Oh how things changed quick. I have checked into Econo Lodge a few times in my life. I am not hard to please but this time they crossed the line. I went to the front desk to see if they can reset my key card. The lady at the front desk ask me to help her pay for a mistake she had made. They some how refunded my money back to my card. And told me it should hit my card in 3 to 5 business day. Well I don't not have extra money laying around to pay for a room a already paid for. I told the lady at the desk that if I get the refund in 3-5 days that I will give it to you. I left she came to the room to ask me if she can have my card number of a copy of my card. I said no I am sure the hotel has my card on file. I went to the store and wipe my card only to notice 15$ was token off my card by Econo Lodge. I went to ask the front desk who authorized these payments she took off my card. I ask for the manager and the manager was unprofessional and I feel they steal people's money all the time and they do it together. The manager was not interested in solving and getting to the bottom of this issue. She threatened to call the police on me. And I did not cause this problem. Not a good business practice. Stay away from this location you're credit information is not safe.
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September 2023 by Elizabeth Back
I had a reservation there on Sep 1, 2023, for one night with my daughter. I arrived at the hotel about 12:30 AM and was ready to go to bed, but NOT in that place. When we got in the room (108) and turned on the light there were bugs on the wall and the floor. We left the room immediately. When I asked at the front desk for a bug free room, I was told "good luck". I cancelled the reservation, but before I could the staff said she had to check the room to make sure we didn't do anything. We stepped inside the door, turned on the light, saw bugs, turned off light and closed the door. One minute TOPS is how long I was in the room. It is not worthy of being called a Choice hotel. I can't leave the review on the Choice website since the reservation was cancelled.Do NOT stay at this hotel!Rooms: Bugs on wall and floor.
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September 2023 by Joey Howard
Please think again before staying here. They are some crooks, they were doing some crooked stuff and made a mistake and refunded my money 13 hours after I paid. then changed my card twice without my authorization while I was there. They are some theives that work together.
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September 2023 by joshua Dyer
One of the best places, I’ve been honestly, staff is amazing, will take the clothes off of their back and give it to you, if need be, my daughters love them, as do I, couldn’t ask for a better place to have stayed, you guys are the best hotel in all of Acworth, if you ask me!
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August 2023 by Jodee Smith
Love this place if your on a budget and need somewhere to crash this is the place very clean has a fridge in the room and the ppl are very nice had to stay when my flight was canceled.Rooms: Very clean
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August 2023 by Destiny Espada
DO NOT STAY HERE!!!! Absolutely disgusting, our room was infested with flies, dead bugs all over. No one bothered to clean our room. When we went to the front office they were absolutely no help. Asked for the manager. No one was willing to help at all. I wouldn’t pay for this hotel for a homeless person.
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August 2023 by Anthony V.
Been staying here for a few weeks while switching moving locations, staff comes to change towels snd linens everyday, ice and laundry machine work, nice staff in the front office, close to the highway and good spots to eat around us. In weekends it does get pretty packed but for the most part not a loud environment and never no police activity, would recommend compare to other hotels/ motels I've been to.
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July 2023 by Erin Czerwiak
The headboard fell off of the wall and hurt my fiancé. Would not recommend at all. Actually, the hotel across the street is 100% better.
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July 2023 by Misty Chambers
This is a horrible hotel run by horrible hateful people who over charged this is not even a one-star the staff is hateful and pretend not to know English until they're telling you why they're not going to return your deposit this should not be considered part of choice hotels I suggest you do not stay at this hotel ever
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July 2023 by Shelby Montoya
I should of listened to the reviews and NOT stayed at this hotel. It’s disgusting and run down. Rooms say non-smoking, but definitely smell like a pack of cigarettes. Someone was letting off fireworks around 1:30am which is ridiculous. I would never recommend anyone to stay at this hotel unless you are desperate (like we were). We paid over $100 which was steep for a hotel like this AND the AC’s hardly work! It was hot as hell in the room and so uncomfortable. If you are reading this review…. just keep driving by!
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July 2023 by Lisa Caswell
Staff was friendly. The room was clean. Bed was comfortable. However, as others have said, it needs updating. There was water damage in the ceiling in the bathroom, and the back of the bathroom door was peeling. The tub was super slippery. It took a long time for the room to cool off once we turned the AC on and the pool was closed. We needed a place to stop over on our way to FL, so this was OK. I think it was expensive for the condition of the room.
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July 2023 by Pedro Tosta
I had a wonderful experience as employees met all my needs, the rooms were clean and tidy. I cant say enough good things about this motel. Thank you so much
