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November 2023 by Rebecca owen
I’ve been doing business with this group for years with several different cars. They’re always professional and informative regarding work needing to be done. Thanks guys.
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November 2023 by Beth Tomer
I had to be towed here due to a flat. They got me in and out with 2 new tires in less than 2 hours. Highly recommend. Very nice staff.
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November 2023 by The Heart of HRM Consulting
Customer service is five stars I needed assist with my tires. The owner was so kind & helpful thank you
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November 2023 by SUSAN MAULDIN
Had a nail in my tire and this place was just couple of miles from my house. I will in and out in about 30 minutes!! Great service and friendly people.
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November 2023 by Cliff Yeager
We use Midtown Tire for all of our high-performance tire needs and it's always a pleasure to deal directly with Kenny. He is prompt, professional, and takes the very best care of his customers.
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September 2023 by Larry Roberts
Couldn’t ask for better service! While traveling south to Florida, we picked-up a nail, at about 6pm. Too late to get it fixed, we spent the night at a Hampton nearby, and at opening time the next morning I called to make sure I could get it fixed while waiting. I was told they could, and I showed up a few minutes later. True to their word, they immediately pulled my car into the shop, patched the nail hole, and checked the other tires as well. This was all done with smiling faces, at a very reasonable price. I would recommend Midtown to anybody in need tires, tuneups, oil changes, repairs, etc. ?
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September 2023 by Crystal Jamerson
My daughter went in and she had a tire going flat with a nail in it and they refused to help her saying they couldn't get to it today but can stand around talking. Very unprofessional!!
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July 2023 by Tricia Roberts
The service writer, Ray, was an extremely unpleasant person. He was nasty, snarky, and rude to all customers and other staff that I watched him talk to. Acted like every customer was a complete pain in his rear. The other girl who answered phones wasn't interested in answering questions or being particularly helpful, but I wouldn't have even mentioned her (or bothered to write a review at all) if Ray hadn't been the most sour person I've seen in a decade. Would not come back here. It's a shame, because the guys who worked on my car were very nice and did a great job.
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July 2023 by Roxie Gilliland
I had 4 new tires put on today and they really do treat me like family. I do highly recommend them to my friends and family also.
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July 2023 by N “St Nick 0626” SaintJulien
Extremely disappointing customer service experience at Midtown Tire Acworth location. It was incredibly frustrating and left me feeling undervalued as a customer. The male at the front desk seemed disinterested and unhelpful from the moment I walked through the door to pick up my vehicle. I asked a simple question of what was repaired on my tire and his reply was "its fixed and its free" and proceeded to pass me my keys. I asked to speak to the technician that did the work and the front desk employee walked away with a attitude. Very unprofessional behavior. What's wrong with inquiring about what was repaired on your vehicle? I would strongly advise against visiting this tire shop if you value your time, money, and sanity. There are undoubtedly much better options available with a competent staff.
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July 2023 by william trevino
A Special Thanks for the Exceptional Service the guy’s at Midtown Tires gave this Disabled War Time Veteran. Fixing other vendor mistakes… My Super Duty is back to Specification… Thanks again guys!
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July 2023 by Chelsea Scarborough
I take my car here frequently and my car usually only comes out with the repairs that it needs to, which is what you want. However, the front desk people always seem very annoyed and unwelcoming. They’ll tell you they’re too busy and understaffed but they won’t suggest any other date or time to come in. To me, that’s lazy customer service. Shane specifically will make you feel stupid just by the deadpan look on his face when you’re talking to him. As a person who presents young and feminine, it’s hard to find a trustworthy mechanic and I feel like this place is not welcoming to that demographic.
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June 2023 by Terje Van Schaik
We were on a family trip and got a nail in the tire. Luckily at the exit close to Midtown Tire Repair. They fixed the tire quickly and we could continue our trip safely! Thank you Midtown Tire for the great service!
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April 2023 by Jeanna Matalon
Kenny and his staff are hands down above and beyond!! I drive 30 minutes to see them! This is the only place I trust with my car! Thank you for bringing my faith and trust back auto shops.
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March 2023 by Kim Taylor
We needed tires in the middle of a road trip and they got us in and out quickly, even though a couple guys failed to show up to work. Every person there was friendly and we are extremely satisfied with our new tires! Thank you ?
