O'Reilly Auto Parts provides great customer service with staff who know cars and car parts. Employees are willing to help in tight situations, going above and beyond by offering tools and hands-on assistance without charge. They promptly find the exact parts needed and handle returns happily with a receipt. The team is knowledgeable and will take care of situations directly, demonstrating a clear desire to help. This reliable service has earned the business loyal, long-term customers who choose it over other auto parts stores.
Alice, was a great customer service representative. I was having a bad day and she really cheered me up. She deserves a raise.
August 2026
Mike and Alice were extremely helpful when I started having car issues on my way home. In less than an hour they figured out exactly what was wrong and how to fix it and sent me home with my car working great again! Highly recommend O’Reillys especially this location!
July 2026
Randy was very helpful with our purchase. He took the time to find our product when we called on the phone and had it ready at the register when we arrived. Randy was knowledgeable and efficient.