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November 2023 by Lafayette E.
Horrible Service.... My skid plate was not secured under my car. Took a trip immediately after oil change and brought the car back 2 days later. I am still waiting for a phone call from Roger the manager who assured me he would call with an update 3 days ago. Not even a curiosity phone call. DO NOT USE THIS COMPANY!!!!
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November 2023 by Keisha Hosey
This is my second time getting my oil change done here. I usually go to a GMC dealer but you guys have earned my business. Shukrani sealed the deal! He was very thorough and explained to me what he was doing and why. Very knowledgeable, personable, and customer service driven. I would recommend him and the company to my friends and family.
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November 2023 by CLINTON DYER
Every time I visit for my Oil Change I am impress with their service and attention to detail. The ENTIRE TEAM works like… you guessed it “A Well Machine”. They are always smiling and seem to enjoy doing what they do. A highly motivated bunch. Highly recommend this spot for vehicle servicing and emissions.Services: Air & cabin filter replacement
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November 2023 by Kristina Street
So quick, and they were able to reset the alert on my dashboard. I also loved seeing the manager take time to teach his employee. Great work!
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November 2023 by Lexy Crosby
All the men were very courteous & helpful upon arrival. I was greeted by a nice young man with a Durag, he maintained conversation during my visit. I didn't catch his name. He kept me up to date on what services they were doing to my vehicle. Will return & definitely recommend!
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October 2023 by Charles Warren
I always have a great experience at Take 5. You wait in your car while they work, so they offer you a bottle of water, a nice touch. The operation is very efficient and they shout out what they are doing, so I feel informed. They are quick and polite. I was in and out quickly, as always. I highly recommend this business.Service: Oil change
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October 2023 by Felecia Copeland
Wow! What a great customer experience I had on Wednesday at Take 5 in Acworth. Everyone greeted you with a smile and I would like to give. Shout out to the tech team that serviced my vehicle.Robert, Jackson, Justis and Josh. I was also impressed that they have 2 women technicians and they were ON Point! I loved my experience not having to get out of the car and they offered you water while you waited. See you guys and ladies in 3 months. Mrs. Copeland Service: Oil change
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October 2023 by Mr E
Take 5 Oil Change exceeded my expectations from the moment I arrived. Someone walked out to greet me and ask if I wanted a bottle of water. After I pulled into the stall, there was a team of people working on my vehicle. One person worked under the hood, another cleaned my windshield, someone else checked the air in my tires, and, when they were all finished, someone brought the dipstick to me to show the oil level. Everyone was polite, professional, and efficient. This is a first-class operation and I highly recommend them.
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September 2023 by J Waller
This Take 5 (Acworth) damaged my oil plug and oil pan (on July 19, 2023). I started leaking oil everywhere. Had to get a whole new oil pan, and they are refusing to pay for the total repairs (and car rental). They offered me half, and that's not acceptable as this was 100% on them.The first picture is after the initial oil change. The second picture is after we took it back in, and they "fixed" the issue. Dumped 2.5 quarts of oil. The third is the actual damaged oil pan that had to be replaced. They mutalated it. If you look closely, you can see where they cross-threaded the plug.. Fourth is the oil plug they tried to use to suffice the huge hole they created after cross-threading the plug.Do NOT use Take 5! You will regret it
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July 2023 by Brittany G
We have been coming here since ya'll opened. We have always had a good experience. I just wanted to say we left smiling again today. Stan has absolutely amazing customer service skills. This was our first time having him not sure if he is new or just because we normally don't come on Sundays. My husband and I both said he should be in management if he isn't. He shared his knowledge with us about why and what should be done but not pushy at all. I thank all the men and women here at this location and for the cold ice water!! This is the ONLY location we go to and fully trust! Stan thank you for being a nice person to customers because good customer service is hard to find these days.
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July 2023 by Jake Christian
Absolutely wonderful, guys. I'm a former employee, and I enjoyed this job so very much. I recently applied to rejoin the company as I finally live somewhere close enough again. That's the only reason I ever left was because I moved over 3 hours away from any store. Now I'm 40 min away. I came to check reviews to search for one that possibly mentioned me back in the day, only to find that this location is still providing wonderful service to all its customers! Keep up the good work! Go acworth!
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July 2023 by adam pritt
Jacob was the person looking over my oil change. Had a few issues and he addressed them with as much detail and courtesy as possible. I’ve been here several times and every time I’m extremely delighted with the service and respect. Strongly recommend giving them your business. Every time they go above and beyond. 10/10 would recommend!
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July 2023 by The Claw
Stan the man was extremely helpful and polite through the entire oil change. He went out of his way to double check and ensure that my car was perfectly up to date and noticed that my coolant needed to be replaced!He gave his honest opinion about why I should switch it and never tried to force me into getting the coolant replaced to try and never felt like he was trying to squeeze more money out of me. Very helpful and thoughtful throughout the whole process.Will definitely continue coming here, thanks for the help, Stan!
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July 2023 by Sara B.
Simple quick and efficient oil change! I like the aspect of waiting in my car during services. They also offer necessarily additional services u may need but they aren't pushing for a sale.
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July 2023 by Raphael Hernandez
JUSTIS AND THE CREW WERE EXTREMELY HELPFUL AND KIND. They do very good business and are honest folks. I recommend you come here and experience phenomenal customer service. Ask for a coupon and also enjoy complimentary drinks as you wait for your vehicle to be serviced . Manager Pierre was also very honest in the service I received .
