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March 2024 by M J
This post office is so bad. I’ve used many US post offices and just moved from a fabulous one. Unfortunately, these ladies are what I was handed in my new neighborhood. Why don’t they move in a new crew or leader here that will take pride and get rid of the nastiness. They never properly scan packages, they lash out and every customer, and attempt to have a god complex. I’ll be driving over to a highly recommended neighboring towns Post Office instead of dealing with these folks. Groom up Acworth P.O.
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February 2024 by Georgia Mortgage Connections
The lady running the counter this morning around 9 was very quick, efficient, and polite. She made my mail run a pleasant errand
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February 2024 by Everly Girl
There is no way on this green earth a business with such poor service would ever make it. Congratulations on wasting tax dollars on misdelivered mail and packages.
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February 2024 by Ande Sunny
Customer service is bad
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January 2024 by Donald Garland
Great service. They were very helpful with people who needed extra attention.
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January 2024 by Tara B
My wedding invites have wax seals on the back, which meant the postage had to be hand cancelled (rather than run through the machine). I know this, because I do my research, but I digress.I originally took my invites to the post office in Kennesaw on Barrett Pkwy, where the lady at the front said she couldn't hand cancel them (I had 16 envelopes, so hardly a big deal). I could tell she was just being lazy, so I took them to the Acworth Post Office instead. I've always had a pleasant experience there.I don't have the lady's name, but she has short red hair and glasses. She was extremely kind and helpful, got me the exact postage for every envelope, and hand cancelled each for me. I don't normally take the time to review post offices, but I truly appreciate her willingness to help me, as wedding planning is stressful enough.If you want actual customer service at the post office, I highly recommend the one in Acworth on Main Street.
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December 2023 by TammyLee Pacheco
Why does this location not have a stamp machine? The line is always long and seems ridiculous to stand in line for stamps when other locations offer stamp machines. I wish I had gone to Brookstone.
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October 2023 by Margaret Scruggs
Brought a packaged in and a lady with short hair and glasses names Dawn was very rude. I was trying to send my son's county laptop out to fix and I was given a priority box but was given a ground shipping shipping label by mistake by the company. Dawn is very disrespectful. Instead of saying sorry you have the wrong label and it needs to be fix. She was very disrespectful and told me I have to get either a new box and repackage or a new label then she went to the next person. How does this ? lady still have a damn job.
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September 2023 by Ahlia Hudson
I recently moved to Acworth so today was my first time going to this post office. I unfortunately had the experience of dealing with DAWN. She is extremely rude for no reason at all it really surprised me. Personally I was working with another working who has very helpful with mailing an international letter. But DAWN just had to butt in since I moved to the side to prepare my letter.If you need to use the side counter to write anything down, don't come here because DAWN will yell at you for taking up space. I only needed to use the counter which was not being used for around one minute to write something down and then got back into the end of the line.I figured she was having a bad morning but many reviews here seem to have problems with dawn's people skills.DAWN, if you're reading this, it doesn't cost anything to be kind. It's a lot less exhausting too.
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August 2023 by Kevin Brooks
Terrible service. Every time I try to mail something they always have some kind of excuse that they can't accept it. I sent a package that was fragile. I had fragile written on all the sides and I also told the employee that took it that it was fragile. He grabbed it, turned around, didn't even take a step and threw the package 15 ft into a cart behind him. Talk about laziness.
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March 2023 by Beverly Levine
I mistakenly had a FedEx prepaid labeled package dropped off at my Local Acworth Ga post office. I was concerned it would be lost due to my mistake. Fortunately and greatly appreciated, it was returned to me in my mailbox..Thank you.prompt response to my situation
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February 2023 by Renee Whittington
I have lived in my house for 30 years. Just received notification from a company that I order from quite frequently that my package is being Returned to Sender, No Such Number. Needless to say, I am furious!
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February 2023 by Anon Anon
Worst post office I’ve ever dealt with. Their incompetence is astounding.
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January 2023 by Ryan D.
Do they ever answer the phone here? Tried calling for days now because I'm at work and can't go in person while they're open. All I need is simple information and no one ever answers. Ridiculous.
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December 2022 by Paul Michael
Literally the worst post office. Lines are long and the workers take forever to get done with one person. Instead of moving at a decent pace they move and work slow. Just because they have to be there all day doesn't mean the customers have to as well.
