-
June 2024 by peyton florea
Employee John very rude. Was rude to many customers before even taking care of me. Was helping a lady find pictures and mumbled cuss words under his breathe thinking no one could hear him but was quite loud, made the poor lady very uncomfortable/made her feel a burden for simply picking up photos she paid for. When it was time to pick up my photos, the email told me 3:17, John told me it wouldn’t be ready yet without even looking to see if it was ready nor asking my name, when I told him it should be ready it magically appeared and said not one word to me after telling him to have a good day because it was obvious he was having a bad day . Corporate/ management should not hire people that give such poor customer service.
-
June 2024 by Shelby Michaels
The older black gentleman that works at the register is ALWAYS very nice and friendly. I always enjoy talking to him. However, the younger big white guy that works there whom i believe is a manager? Is VERY rude. He handed me my pictures at the photo counter and was talking to himself the entire time about how everyone else there is ‘incompetent’ of their jobs and ‘stupid’ . After he handed me my pictures he told me i couldn’t check out with him as he had other things to do. This is not the first time he has been very rude while ive been in the store.
-
April 2024 by Mousa Darnah
Went to go print out a passport photo, the man working at the photo desk was very rude and insisted that they don't allow customers to choose the photo from their device and that we had to get the photo taken there. No big deal, we went to another Walgreens and did it there but the service from this man was awful, seemed like he was miserable to be working there.
-
March 2024 by Rob Hollins
See the location has gotten a few new employees in pharmacy, Customer Service has got ALOT Better. Staff is alot more friendlier and patient with customers. A Big Thumbs ul from a few Months ago
-
November 2023 by Deisi Reis
Worst customer service ever. I stopped by multiple days to get a passport photo done. The manager himself told me heWouldn’t do it because it was 8pm and he had other manager things to do instead of asking another employee to do it.The other day it was the lady at the register saying that they couldn’t do it either because the other staff members had more important things to do in the back.Clearly if the manager speaks to customers like this and turns customers away, he probably shouldn’t be a manager.Giving it 1 star because I can’t give it Zero.
-
November 2023 by Matthew Bulin
"We're sorry to keep you waiting but all of our staff are assisting other customers. We will be with you shortly. There is one caller ahead of you."
-
October 2023 by Paula S.
Sometimes I have purchased toiletries or greeting cards from this location. They do have a good variety of things to choose from. However, I find them quite pricy. So, I only shop here if I'm desperate for something. One nice thing though is that they have a FedEx drop off at this location. Found that out just recently when I had to drop off a prelabeled and packed item to a company. It was very simple. The cashier at the regular cash register just scanned the box and gave me a receipt. No excessive pleasantries were exchanged.
-
September 2023 by Susan C.
I have been a Walgreens customer for 20+ but that ends today. 1st time in the drive thru today I was rudely treated with a very sick husband in the car. Someone from their store told me the prescription would be ready in 2 hours. It was not. I took the attitude, took him home and returned when we got the text that all 5 were ready. 2nd time in the drive thru...2 hours after first time.....left very sick husband at home needing meds. There had been some snafu with the address or name and they had filled one prescription using his middle name...took the poor girl at the register and also on the phone three trips to the back to get advice on how to figure it out. She was not sure even what questions to ask. She was getting more and more flustered and said they would have to redo that one and it would be another 20 min. I was about to be not happy when the pharmacist rushed up grabbed it and said " all I have to do is reprint this, it will just be a few minutes." The young girl then asked me to move my car to the back of the line of 5 cars in the drive through....a wayyyy more than 20 minute wait at that point. I said I would just wait and another girl appeared and told me to move or she was calling the police! Threatened by a Walgreens Employee over a few minute wait??? When it was their mistake to start with??? Walgreens had many more choices than that one. My business clearly is not important at all.
-
July 2023 by Jeremy Wyatt
Lady wouldn’t fill my prescription because “I needed to get it filled closer to home.” Seriously?
-
July 2023 by Michael OB
Very friendly staff and quick turnaround time on medication
-
February 2023 by scott widmier
On phone for hour and a half hung up on twice and told to hold 7 times. When I finally drove there the pharmacist was exceptionally rude and told me that they don't handle phone calls at the store. You think this is something that should be told to customers. Was trying to avoid driving in because they have not been able to fill by diabetes medicine order and I am loosing feeling in my feet.
-
January 2023 by grntsndrs
Friendly staff (especially the older gentleman who works the checkout). I wish the pharmacy drive through was open consistently during posted hours.
-
November 2022 by Amanda P.
Male associate with the glasses taking passport pictures is lazy and rude. Worst Walgreens I have ever been to. Lack of customer service in this place. They deserve 0 stars. They show no empathy
-
November 2022 by Lindsey Tulkoff
I have been getting prescriptions filled here for two years. The service level has dropped dramatically, and it is cumbersome to get any kind of answer regarding refills or necessary steps. I understand due to labor constraints, that it is challenging, and staff is overworked. However, the staff acts like I’m a burden to them. Recently, I was advised 45 minutes to pick up a refill, I showed up an hour later. My refill was not ready after sitting in the drive-through line for 20 minutes and was asked to go back to the end of the line. I found that experience infuriating.There are a few staff members working in the pharmacy who do not want to be there. They speak rapidly, too softly to the you can barely hear them. I have experienced this frustration. I am concerned with other customers as well. They have done this to elderly customers and other hearing impaired customers.I will no longer continue business with this Walgreens. Period. I sincerely hope this is addressed. A pharmacy should be compassionate, efficient, and set the proper expectations for healthcare needs. People working in pharmaceuticals who act like this are a disservice to our community.
-
November 2022 by Mariette Perez
Male associate with the glasses taking passport pictures is lazy and rude. Worst Walgreens I have ever been to. Lack of customer service in this place. They deserve 0 stars. They show no empathy
