Five Star Hyundai of Albany is highly praised for its friendly and professional staff who prioritize customer satisfaction. Customers appreciate the wide selection of vehicles and the smooth, efficient buying process, often completed online and in just minutes. Salespeople are known for their knowledge, friendliness, and patience, making the experience enjoyable and stress-free. The finance team, including finance officers, clearly explain all terms, ensuring transparency. The dealership also excels in service, with staff like Chris providing warm, accommodating, and personable care during routine maintenance. Customers highlight Ryan for his promptness, courteousness, and extensive product knowledge, describing their car-buying experiences as some of the best they've had in years. Overall, the dealership consistently delivers a top-notch, five-star experience, from the initial greeting to final delivery, making it a trusted choice for both purchasing a vehicle and ongoing service needs.
My experience with my sell representative Dawn was very professional and helpful in getting my vehicle.
January 2025
This dealership was super professional and friendly. My sales person Kiersten and the sales manager Steve talked professional business with me and ensured I got the best deal possible on my new 2025 Hyundai Elanta Hybrid. This was one of the best dealership experiences I've ever had.
September 2024
Ryan was such a great help with selling me a new car and I’m enjoying it. He was very kind and thorough. Thanks Hyundai team!!