Five Star Hyundai of Albany is highly praised for its professional and friendly staff, making every customer feel valued. Customers appreciate the wide selection of vehicles available for all types of drivers. Many reviews highlight the smooth and efficient car buying process, often completed online, with customers being in and out quickly. Sales staff are described as knowledgeable, courteous, and attentive, with some mentioning specific employees who go above and beyond to ensure a positive experience. The finance team is also recognized for professionalism and clear explanations of terms. In addition to sales, the dealership excels in service, with staff like Chris providing warm, patient, and accommodating support during routine maintenance visits. Overall, customers consider their experiences at Five Star Hyundai of Albany to be outstanding—marked by trust, professionalism, and a genuine commitment to customer satisfaction, making it a highly recommended choice for both purchasing and servicing vehicles.
My experience with my sell representative Dawn was very professional and helpful in getting my vehicle.
January 2025
This dealership was super professional and friendly. My sales person Kiersten and the sales manager Steve talked professional business with me and ensured I got the best deal possible on my new 2025 Hyundai Elanta Hybrid. This was one of the best dealership experiences I've ever had.
September 2024
Ryan was such a great help with selling me a new car and I’m enjoying it. He was very kind and thorough. Thanks Hyundai team!!