Five Star Hyundai of Albany is highly praised for its friendly and professional staff who prioritize customer satisfaction. Customers appreciate the wide selection of vehicles and the smooth, efficient buying process, often completed online and in just minutes. Salespeople are known for their knowledge, friendliness, and patience, making the experience enjoyable and stress-free. The finance team, including finance officers, clearly explain all terms, ensuring transparency. The dealership also excels in service, with staff like Chris providing warm, accommodating, and personable care during routine maintenance. Customers highlight Ryan for his promptness, courteousness, and extensive product knowledge, describing their car-buying experiences as some of the best they've had in years. Overall, the dealership consistently delivers a top-notch, five-star experience, from the initial greeting to final delivery, making it a trusted choice for both purchasing a vehicle and ongoing service needs.
5 Star Hyundai of Albany was an overall great experience! Everyone was nice and made sure our wants and needs were taken care of and that we were getting the best deal for us. Chris, Bernard, and Amir are great at what they do and it never felt they we were just another sale. It felt like they cared.
October 2026
They have awesome customer service and the young lady who sold me the vehicle was amazing. She and the supervisor made sure that I purchased what I wanted
October 2026
I loved everything about my experience!! Thanks to Ms.Dawn!!! #FivestarDawn
