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“Amer was very prompt and knowledgeable! Got my screen protector replaced here today and the service was great! The staff was friendly, quick, and careful with my phone. The new protector looks perfect — no bubbles or dust. Definitely recommend for fast, reliable service!”
“I have been using the Russell Verizon cellular services for many years. They have always greeted with me with kindness and the willingness to help. They are very knowledgeable about the products that they sell. I just traded my iPhone with the promotion Going on,Dustin and Candy were the most helpful people that I’ve ever come across they value the customers and they go above and beyond what is Required of them I recommend them to all of my friends and family. I will never go back to the Verizon main store in Albany. They are so rude and unhelpful.”
“My overall experience at phone Hub was resolved with an Outstanding Attitude and with a Great BIG Smile. My visit was met with Extraordinary Professionalism along with Remarkable Courtesy which was served with quick Accuracy in resolving my technical issues and concerns. Thank you Toni and Laural for a wonderful ? experience!”
“Kay customer service and knowledge is great. She is always so helpful when it come to explaining devices and the repairs. Whenever I come I be greatful that she is there.”
“Dominique was one of the best representations of cricket service that I have seen in many many years we got fast service and was greeted friendly and she sold us some extra equipment. Thank you Dominique for everything you’ve done.”
10AM - 7PM
304 Pine Ave, Albany
Mobile Phones
“I lost my android phone ? and visited the store. I purchased a new phone with Fingerhut but no SIM card ? was included. I was able to add my Wi-Fi password and credentials, thus ; resulting in me having access to the Internet. But I don't have a dial tone. That's why I visited the AT and T store in person. They installed a new SIM card free of charge and activate the phone ? with the same phone number. I inquired about the new IPHONE 16 Max Pro and got approved for financing after they did a credit check. I just had to pay for the sales tax which cannot be financed. I don't remember the exact cost of the IPHONE 16 Max Pro because of it being financed, sorry ?. But I'm going to give this a 4 Star because I can't access my iCloud account and I have to go back to the store ? for that. I know that I'm using the correct password ? because I have it written down. But I can't access iCloud on my computer ?️ either. Don't know what the problem is with iCloud so I have to use my Android phone to listen to music ? and have a music playlist. Basically, I would recommend iPhone 16 Max Pro as a hobby and not mandatory. I have a camcorder for ?️ ? but a cellphone ? is good for last minute video ?. Hopefully this helps ?.”
“Decided to switch my long term relationship with Verizon to T-Mobile today, and I am sure I made the right choice. I even paired it with home internet, and it still cut my old bill in half! Thank you Emanuel G for your patience during this process. You have a good team!”
10AM - 7PM
711 N Westover Blvd Unit I, Albany
Mobile Phones
“I went to this Cricket Wireless location to get a mobile hotspot for work. Since I was a new customer, I had a little trouble trying to get everything set up online, so I decided to stop by in person to see if they could help. That’s where I met Cynthia, and she was absolutely fantastic! She knew exactly what to do and got everything taken care of just the way I needed it. On top of that, she was super friendly and easy to talk to. I hope Cricket realizes what a great employee they have in her. Because of this experience, I would definitely recommend Cricket Wireless to anyone looking for great deals on cellular service backed by excellent customer service.”
10AM - 8PM
244 Cordele Rd #145, Albany
Mobile Phones
“I came in with issues with my phone, the store was packed not to mention a little kid dang near tearing down the store. The young lady that was there maintained her professionalism, she managed the customers and fixed my phone all by herself.”
9:30AM - 6PM
1101 W Broad Ave, Albany
Mobile Phones
“5 Stars - Exceptional Service at The Mobile Depot!
I recently visited The Mobile Depot and was blown away by the outstanding customer service. From the moment I walked in, I was greeted with a friendly smile and a genuine willingness to help. The staff was incredibly knowledgeable, answered all my questions patiently, and made sure I understood my options without any pressure.
They went above and beyond to fix my phone quickly and efficiently, keeping me updated throughout the process. It’s rare to find a place where you feel truly valued as a customer, but The Mobile Depot delivered that experience in every way.
Highly recommend them for any mobile repairs or tech support—professional, honest, and fast. I won’t go anywhere else!”
“The sales person was super helpful and helped me pick out a nice case for my phone and they gave me a discount on a screen protector.
Great products and great service. Will definitely be back to shop here again!”
“My wife and I were seen and assisted by Natasha at the Albany AT&T branch, and we were absolutely pleased. These days patience and great customer service are hard to find, but Natasha restored our belief in friendly and courteous customer service. Because of Tasha's awesome attitude and knowledge we will be lifelong AT&T customers. Thank you Tasha”
“Always found the employees to be helpful and good about answering questions. But they said the same can be done online as in the store. But I still came in and get the good service vs. online, which is definitely impersonal.”
“I was having problems with my phone. I couldn't make calls nor receive text messages. The customer service was wonderful! She kept me informed about what was going on with my phone service. Wonderful company!!”
“The young lady was very helpful in my search. She took time to look for the sizes, I wanted and didn't seem to be bothered by my inquiring about different sizes. Yes I would shop there again.”
“good people working at the south side metro of Albany the guy that been at this location 5 years always does his best to help the customers ?the new girl Shaw was very polite and kind also”
“To: Mr. Shulman, Dan
My experience with has been good. I was considering moving to T- Mobile. That is until I walked your store in albany ga. Although there was a long line Mrs. Williams, Brittany treated every customer like a person and not a number. She ensured that she had an overall understanding of each person's visit and made recommendations on how to each person's needs before meeting a team member. Some customers came in with less than great attitudes. However, her leadership and professionalism help to brighten the customers day. I had pleasure of meeting with Mr. Thalia Hudson, his knowledge and understanding of the Information Technology put him in positions to help more than few customers at the same time, meanwhile still maintaining a high level of professionalism. I am an IT graduate, I was amazed at the knowledge he possessed both on Verizon products and helping fellow employees better understand how IT products work outside the store. This has been a grand experience...”
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“I Wish I could give them more than 5 stars.
Customer service and the service period Top tier. My wife’s phone screen was replaced by a different place and they messed up her phone BAD (had brackets missing,didn’t take the plastic off the new screen ,had screws missing ??♀️) and her screen stopped working completely.After much research I found DAVPro Wireless from the great reviews they received and the reviews didn’t let me down at all. From the time we got there until the time we left we felt welcomed and informed.He let us know why the phone wasn’t working as he was repairing it and everything.He will definitely be the ONLY company in Albany to touch our phones.”