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March 2024 by ana bakovic
Bad customer service!!! be aware of hiding fees.I came here for their offers. Not worth it.!!Disappointed.Smelly car and Grumpy and unhelpful representative at front dsk.
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March 2024 by Kevin Munley
Another month, and business travel required I have a rental car. AJ and Norm are the best in the business and I fully recommend them and the Avis on Hwy 8 in Alpharetta. You honestly can't do better!
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March 2024 by Avril St Louis
I rented a Vehicle on Sunday morning to go see my Daughter Play Soccer at UAB vs Vanderbilt. I was under the impression that I was getting a smoke free vehicle. The Vehicle was disgustingly drenched in Cigarette smoke. My wife is allergic to it. I could not exchange the vehicle as we were running late to get there on time. So had to endure that smell all the way there and back. I regularly rent vehicles from AVIS and don't encounter an issue like this. I brought it to the attention of the agent and all he said was sorry. You can do better. This made our trip very uncomfortable.
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February 2024 by J B
Worst customer service. Went to the wrong Avis and came to this one. My mistake. I asked if I could rent a car there instead, when they had a parking lot full of cars, the old man said nope. No cars, locked up and left. Never again.
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February 2024 by Tom Medford
Great team at Avis Main Street Alpharetta, Georgia! Great vehicles - I use tem reguarly and have never had a bad rental.
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February 2024 by Govinda Attal
Kind and Polite staff. Clean and good car!
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February 2024 by clorox bleach
Customer service is lacking. The man working the counter is not friendly to women. He doesn't understand English either.He tried to deny the car rental three times during the transaction. He claimed they did not take my debit card which was already charged the day prior due to my reservation. What they fail to tell you is that you have to submit an additional two hundred five dollars in deposit when you arrive. Despite his failed attempts at thwarting my car rental I did get the car rental. I will never recommend or return to this location.They also do a credit check at the time of rental. Which I passed with flying colors to his dismay.
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January 2024 by Casey Vaughn
Rented a van 2 weeks in advance. Got a call 1 hour before pickup telling me they could not supply the van. Horrible customer service, and left me in a terrible situation trying to find a van elsewhere.
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January 2024 by Ricardo Trillos
Perfect customer service.
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January 2024 by Sam Knight
Gave me a FULLY electric car with no charge in it.
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January 2024 by M H
This location leaves a lot to be desired in regards to service, smell of vehicle and type of vehicle.I have rented here frequently due to proximity but this by far is the worst location in the north Fulton area.Definitely will try other Avis locations. Please revoke this franchise.
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December 2023 by Anan Kittaneh
Really bad customer service. I am a frequent renter. I booked a car for 8am. When I arrive to pick up the car, the rep tells me they don’t have cars. I ask furiously what are my options? He said, no options! Really bad customer service and this is the third time in the last six months where I book, and they end up not having a car. Today is the last time I go there.
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December 2023 by Madan Gunasekaran
I had booked a compact car and received a pick up truck. Many cars were in the parking lot but the person at the front desk is not that helpful in getting the correct car and also was not respectful.While return I had an hour of delay and charged me equal to same as daily rate. Never thought this much price for an hour delay.
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December 2023 by Liang Qiao
Fast service, always get the cars I booked. Car is clean and ready whenever i pick up.
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November 2023 by Anelith Ortega
Arrive at 5:45pn to pick up my reservation scheduled at 6:00pm and office was already closed. Avis is a service that you cannot rely on. Make yourself a favor and avoid at all cost the use of this agency.
