Extra Space Storage, located at 5110 McGinnis Ferry Rd in Alpharetta, GA, offers a wide range of storage solutions designed to meet various needs. The facility features large storage units, drive-up access, climate-controlled units, electronic gate access, and a manager living on-site, ensuring exceptional security and convenience. Customers appreciate the cleanliness and professionalism of the staff, especially the manager, who has been highlighted for her outstanding customer service. Reviews commend the staff's willingness to go above and beyond, particularly during stressful situations. One customer shared an experience where a staff member helped unload a shipping container under time pressure, showcasing dedication and support. Another reviewer praised the manager for making the rental process easy and efficient, with thorough explanations and a positive attitude that enhances the customer experience. Overall, Extra Space Storage is highly recommended for anyone in need of reliable storage in the Alpharetta area, thanks to its commitment to exceptional service and the helpful nature of its staff.
Tracy was amazing. She went overboard to help us with storage questions and she made it easy for us.
September 2026
Easy reservation online for exterior vehicle storage. Good accesible hours. Need better explanation of the different exit options once vehicle parked. Make sure you have insurance, registration and DL to complete rental agreement. Also, easy move out process. Will definitely use again.
September 2026
Tracy was excellent at accommodating me and extremely efficient processing my application and unit setup. The entire process took less than 15 minutes.
