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“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”
“Connor at Verizon provided the best customer service experience I’ve had in a long time. After visiting three Verizon stores and two Apple stores throughout the city and suburbs, he was the only representative who truly took the time to troubleshoot my issue and find the right solution. He was knowledgeable, patient, professional, and incredibly efficient.
Not only did he fix the problem quickly, but he also reviewed my account and helped lower my monthly bill — something no one else even attempted to do. It’s rare to find someone this honest, helpful, and skilled in wireless service and tech support.
If you need help with phone upgrades, billing issues, account support, or device troubleshooting, Connor is absolutely the person to see. Highly recommend this Verizon location because of him!”
“My phone ended up in the lake and would not turn on. I am an independent contractor and my phone contains all my business contacts. I also came in at 6:30 right before they closed. Christian and Rheanna set me up with a new phone and got all of my contacts and messages back. They are the best of the best. Cannot say enough about these wonderful employees. Many thanks!”
“Jeremy and Rika helped me transfer service to another device! I had to make sure I was an authorized user and come back but the process was super smooth once I did. Thanks a ton!”
“Nikki was so helpful. My month bill was a mess and she took the time to get it all straighten out. Very helpful with some new products I was looking at. Thank you!”
“My family and I recently got two new phones and swapped 2 more (with each other); Maria took care of us through the entire process and did an AMAZING job! She was incredibly patient and efficient, walking us through each step with ease. She was extremely knowledgeable about the phones and proactively found us deals and discounts without needlessly upselling us on anything we didn’t need. Can’t recommend highly enough! Thanks, Maria!”
“I had a great experience at the Mansell ATT store location. Sean and Lacey assisted me on two separate occasion (Feb 27th and March 2, 2026) with issues as a result of a 3rd party AR that came to my house who completely messed up my cellular account and failed to properly explain the product offered. Fortunately, Lacy helped me out with porting my number properly so I could make and receive calls last week. Then more issues occurred and I had to return to the ATT retail store. (I had decided to go back to T-Mobile if things didn’t get straightened out today. I will tell you I was totally upset but Sean quickly arrested my angry, anxious mind. He calmly and thoroughly explained in a way I could understand and answered all
Of my questions checking my account and showing me what had taken place. Sean was patient and attentive. He listened to understand and helped me. I left a satisfied customer.”
Mobile Phone Accessories
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“I required immediate repair of my camera lens due to my own negligence before departing, and this location provided prompt service, accomplishing the repairs efficiently and effectively, surpassing my expectations.”