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10AM - 8PM
5200 Windward Pkwy, Alpharetta
Mobile Phones
“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”
“Connor at Verizon provided the best customer service experience I’ve had in a long time. After visiting three Verizon stores and two Apple stores throughout the city and suburbs, he was the only representative who truly took the time to troubleshoot my issue and find the right solution. He was knowledgeable, patient, professional, and incredibly efficient.
Not only did he fix the problem quickly, but he also reviewed my account and helped lower my monthly bill — something no one else even attempted to do. It’s rare to find someone this honest, helpful, and skilled in wireless service and tech support.
If you need help with phone upgrades, billing issues, account support, or device troubleshooting, Connor is absolutely the person to see. Highly recommend this Verizon location because of him!”
“My phone ended up in the lake and would not turn on. I am an independent contractor and my phone contains all my business contacts. I also came in at 6:30 right before they closed. Christian and Rheanna set me up with a new phone and got all of my contacts and messages back. They are the best of the best. Cannot say enough about these wonderful employees. Many thanks!”
“Nikki was so helpful. My month bill was a mess and she took the time to get it all straighten out. Very helpful with some new products I was looking at. Thank you!”
“I hadn't been able to resolve the account activation issue for 10 months. She solved it in 20 minutes. There is a staff member named Clarirah. I commend her.”
“I was pretty stressed trying to figure out an issue with my phone service, and Paul noticed I was having trouble. He came over and offered to help without me even having to ask. He was super patient and took the time to walk me through everything and figure out the issue with me. I really appreciate him going out of his way to help me when I was already frustrated. Great guy and honestly some of the best customer service I’ve had at T-Mobile!”
“My family and I recently got two new phones and swapped 2 more (with each other); Maria took care of us through the entire process and did an AMAZING job! She was incredibly patient and efficient, walking us through each step with ease. She was extremely knowledgeable about the phones and proactively found us deals and discounts without needlessly upselling us on anything we didn’t need. Can’t recommend highly enough! Thanks, Maria!”
“Jeremy and Rika helped me transfer service to another device! I had to make sure I was an authorized user and come back but the process was super smooth once I did. Thanks a ton!”
“LOVE LOVE LOVE the customer service here I'm new to t-mobile David assisted me with porting over my phone number from At&t. He literally made the process so smooth and easy even made sure I signed up for my promotion. Its hard to find good customer service nowadays i will definitely recommend this location to family and friends”
“This is just a review for the wonderful staff in the electronics/media section.I had a terrible experience at another Target when the website said there was plenty of stock of a CD but the staff refused to check in the back for me because they keep everything in the back and not on the shelves. He had a terrible attitude. I came to this location after and the young woman staff asked me if I needed any help as soon as she spotted me. I asked for some help finding the CD and she immediately said she knew what I was asking for and would grab it from the back. I finally got my CD.I didn't get her name but thank you for the help and wonderful experience after I was so upset at another Target.”
“I had a great experience at the Mansell ATT store location. Sean and Lacey assisted me on two separate occasion (Feb 27th and March 2, 2026) with issues as a result of a 3rd party AR that came to my house who completely messed up my cellular account and failed to properly explain the product offered. Fortunately, Lacy helped me out with porting my number properly so I could make and receive calls last week. Then more issues occurred and I had to return to the ATT retail store. (I had decided to go back to T-Mobile if things didn’t get straightened out today. I will tell you I was totally upset but Sean quickly arrested my angry, anxious mind. He calmly and thoroughly explained in a way I could understand and answered all
Of my questions checking my account and showing me what had taken place. Sean was patient and attentive. He listened to understand and helped me. I left a satisfied customer.”
“LuLu's customer service was top tier! It was honestly the best customer service experience I've ever had! We had a horrible experience at the Alpharetta Hwy location with Jesus. LuLu's friendliness and patience immediately put me at ease. She really turned my day around! I hope yall are taking good care of her!”
“I typically stick to Microcenter, but i came super last minute due to my mouse breaking, and even though i was 20min til close, i was helped to find the mouse i wanted and the cashier gave a detailed explanation of warranty options without being pushy or rude. I will definitely visit here again for future tech needs 👍👍👍”
9:30AM - 6PM
6485 Shiloh Rd, Alpharetta
Mobile Phones
“Customer service representative was very helpful. Seems like there was a breakdown in communication with the owner of the Sugarloaf Mills location which caused a delay in response time. I'm not totally satisfied with the outcome but the representative did want she could and followed up with me while we were waiting on the Sugarloaf Mills location.”
“Dre was extremely helpful and knowledgeable, and made switching over carriers easy & seamless.
The store was also very organized and welcoming. I would absolutely recommend this store location to my own friends & family.”
“This store is my favorite in the area and I always come here for their 5 star, white glove service and attention. Special callout to Oz, Jennifer (manager), and Giana for their 1:1 conversations and taking their time to understand my situation and provide alternative solutions and recommendations.”
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“I required immediate repair of my camera lens due to my own negligence before departing, and this location provided prompt service, accomplishing the repairs efficiently and effectively, surpassing my expectations.”