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“Connor at Verizon provided the best customer service experience I’ve had in a long time. After visiting three Verizon stores and two Apple stores throughout the city and suburbs, he was the only representative who truly took the time to troubleshoot my issue and find the right solution. He was knowledgeable, patient, professional, and incredibly efficient.
Not only did he fix the problem quickly, but he also reviewed my account and helped lower my monthly bill — something no one else even attempted to do. It’s rare to find someone this honest, helpful, and skilled in wireless service and tech support.
If you need help with phone upgrades, billing issues, account support, or device troubleshooting, Connor is absolutely the person to see. Highly recommend this Verizon location because of him!”
“Liz is truly a gem. She was knowledgeable, patient, and made the entire process easy and stress-free. She took the time to answer all my questions and made sure I left satisfied. Excellent customer service. T-Mobile is lucky to have her!”
“5 Star Customer Service! My husband and I could not have imagined how easy it was to convert from ATT to T-Mobile. We should have done it sooner! The Manager walked us through every step helping us convert our 2 phones lines and set up our wireless internet. We cannot thank her enough for her support and patience.”
“Best cell phone store I've ever been in. Have not had to do much in-person business until recently when we had several phones need to be replaced for various reasons. They were quick, efficient, the bill turned out exactly as promised, super helpful.”
“My customer support and sales representative, Ian, located at the Alpharetta Store, was a big help in setting me up with a new internet plan. He was professional, courteous and knowledgeable and answered all of my questions regarding my plan. He is one reason why I continue to use Xfinity and visit his store for support!!”
“When I needed help with my phone services , Justin helped me exceptionally well . He showed extreme professionalism while helping me deal with adding more family members to my phone services and Justin customer service was proficient . He is the ideal of what it means to have support when you need it from a company as a customer. Excellent job Justin . Thank you .”
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“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”