Platinum Used Cars is highly praised for its exceptional customer service and knowledgeable staff. Customers report positive experiences with several salespeople, including Frank, Freddy, and Juan, who are described as personable, professional, and attentive. Many buyers appreciate the smooth negotiation process and the lack of pressure when making decisions. The financing process is also noted as easy and efficient. Reviewers highlight their satisfaction with the luxury vehicles they purchased, specifically mentioning models like the Audi A6 and Yukon. The staff's friendliness extends beyond sales, as demonstrated by gestures like providing coloring books for children. Overall, customers recommend Platinum Used Cars for anyone looking to buy a car, emphasizing the enjoyable and stress-free experience they encountered during their purchase.
Mark Mumby, Brent and Steven were great to work with, definitely ask for Mark!
December 2025
Place was great!! Got a great deal and Jerome was so personable annd unbelievably helpful! Made the car buying experience fun!
December 2025
Great experience at Platinum Used Cars. Mark was very helpful, professional, and made the process quick and easy. No pressure, just honest and great customer service. I would definitely recommend this dealership and working with Mark.
