Public Storage in Alpharetta provides a convenient and accessible storage solution with a focus on customer service. Visitors can reserve units for free with no commitment, and the online eRental option allows for a smooth move-in experience. Customers have praised staff members for their professionalism and helpfulness, notably highlighting an employee who went above and beyond to assist with locating a unit. Many reviews commend the friendly staff and the cleanliness of the facility, making it a welcoming place for storage needs. However, some customers have raised concerns about the pricing structure, particularly regarding the mandatory purchase of combination locks at high prices, which can make the overall experience costly. Long-term customers have expressed frustration over rising rental fees, but some have found solutions by switching to lower-priced units within the same facility. Overall, Public Storage combines personal attention and a well-maintained environment, though potential customers should be aware of the pricing practices.
Missy was so sweet and helpful. She helped me get in contact with support and stayed with me through the entire process thank you!!!
May 2026
Great storage facility, the woman in charge very helpful 👏. My customer moved from Texas and put her items in storage and the manager was extremely helpful. Would recommend to my future customers
April 2026
Missy was a great help clean facility. Highly recommend. Best storage unit experience I’ve ever had
