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March 2024 by Erica Prevallet
The staff is very kind, professional and knowledgeable. Always a pleasure visiting this establishment.
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April 2023 by Tim Brooks
If the lack of intelligence demonstrated by the employees at this location (980 Birmingham Road, Alpharetta, GA) is an example of who Truist hires and places at their branches, I am elated that none of my money is being handled by this financial institution. They clearly demonstrate little to no critical thought process and have no idea what professionalism is. The unfortunately part for them is I was preparing to move my banking business here...
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June 2022 by Miss Sally Marie
Truist bank is great!
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March 2022 by Rosa Houston
Best customer service
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November 2020 by Linda Statham
The Birmingham Crossroads Branch is a GREAT bank. The staff is VERY VERY helpful, cordial and friendly. The small branch gives a customer a feeling of belonging. The Birmingham Community is fortunate to have them!! I wouldn't go anywhere else.
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February 2020 by Sophia E.
Worst experience ever! I love SunTust... but this branch almost made me close all my accounts. Stay away from this location if you trying to use your own money by a dead line...
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January 2020 by Lillie Griffith
Blaming processing time on one particular SunTrust branch is like walking into a Best Buy and yelling at the employees for online shipment taking too long--it's simply out of their hands.
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September 2019 by darlene hamrock
The branch manager and tellers are all extremely helpful.
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September 2019 by Sophia Edouard
Worst experience ever! I love SunTust... but this branch almost made me close all my accounts. Stay away from this location if you trying to use your own money by a dead line...
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August 2018 by Wes Coppola
Horrible experience. Bad customer service. I don't understand how anyone would want to open an account with this company when they don't treat people with respect.
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January 2013 by Bradford Rogers
Tania Lopez was very helpful.
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September 2012 by Chandra Kennedy
Matt Brantley was very polite, engaging. He knows how to give good customer service.
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July 2012 by Bradford Rogers
They seem a little understaffed today.
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May 2012 by Jessica Norman
Audrey Russell really knows her banking. Always a pleasure to work with her.
