The staff is very kind, professional and knowledgeable. Always a pleasure visiting this establishment.
November 2020
The Birmingham Crossroads Branch is a GREAT bank. The staff is VERY VERY helpful, cordial and friendly. The small branch gives a customer a feeling of belonging. The Birmingham Community is fortunate to have them!! I wouldn't go anywhere else.
January 2020
Blaming processing time on one particular SunTrust branch is like walking into a Best Buy and yelling at the employees for online shipment taking too long--it's simply out of their hands.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.