Terrible customer service. This branch denied to help because it was close to closing time. I came 15 min before closing. I was told to wait. I waited for about 7-10 min. By the time they could help, they told me to make an appointment at another day. I bank with Truist but was NEVER denied a service.
November 2023
I bought my teenagers in to set up a new account. Wow! Banker Washburn was as sweet as apple pie. She took us in with no appt and we talked and laughed while she set up both accounts. She remained professional while being the kindest person I think I've ever met. Truly a lovely lady and great experience.
July 2023
Is this location closing? Drive thru shutdown and inside one teller working and many people waiting.
