Hawthorne Automotive is a trusted automotive repair shop that consistently delivers excellent service and customer satisfaction. Customers praise the knowledgeable staff, particularly Randy, the owner, for their honesty, integrity, and commitment to putting the customer's needs first. The shop is known for its quick turnaround times, with one customer reporting their car was ready for pickup before noon on the same day they dropped it off. Customers appreciate the transparency and communication from the staff, who take the time to explain issues and recommended solutions. Hawthorne Automotive has earned a reputation for being a reliable and trustworthy choice, especially for first-time car owners and young female customers who may feel vulnerable when dealing with automotive repairs. The team is praised for their ability to diagnose and fix issues efficiently, often at a lower cost than other mechanics. Overall, Hawthorne Automotive is a customer-focused business that prioritizes ethical and knowledgeable service. Customers consistently recommend the shop to their friends and family, knowing they can trust the team to take care of their automotive needs.
The absolute best! Won’t take my car anywhere else in Athens! Fairly priced, good work, and super punctual! Love them!
September 2025
I had a great experience with Hawthorne Automotive. Randy was quick to assess the issue with my car and called me back promptly after the test drive. I was back on the road and able to go to work the same morning, which I really appreciated. Thank you for the excellent service! I will definitely recommend you to my friends... read full comment
July 2025
Great service at a fair price. The owner Randy is a super nice guy and understands the concerns of students' parents that aren't nearby.