4405 Lexington Road, Athens GA 30605
“Great experience at this tire shop! The staff was friendly, professional, and helpful from start to finish. A special shoutout to Kilo for being such a great help! He was knowledgeable, patient, and made the whole process smooth and stress-free. It’s always nice to receive excellent customer service and feel like you’re being taken care of. I highly recommend this shop to anyone looking for quality service and a great experience. I’ll definitely be coming back!”
2910 Atlanta Hwy, Athens GA 30606
“I’ve consistently chosen to service both my vehicle and my daughter’s vehicle at Heyward Toyota because of the quality of service and the trust I’ve placed in your team’s integrity. However, I’m writing to express my disappointment with a recent experience. During every service visit, I’ve reported a persistent noise coming from the headliner. On one occasion, your team took the vehicle for a test drive, successfully replicated the noise, and the technician acknowledged the issue—documenting it in the service history. I was then advised to schedule a separate appointment for further investigation. When I finally did, I was charged a $99 diagnostic fee, despite the fact that the issue had already been identified and acknowledged in prior visits. To add to my frustration, I was told during this latest appointment that the noise could not be reproduced, yet the diagnostic fee still applied. I was then informed that resolving the issue would require replacing the entire headliner at a cost exceeding $3,000 just to begin troubleshooting and isolating the source of the sound. As a loyal customer, I feel genuinely disappointed and misled by this experience. Given that the issue was previously acknowledged and no corrective action was taken, and considering it couldn’t even be replicated this time, I believe the diagnostic fee should have been waived as a gesture of goodwill. I hope you’ll take this feedback seriously and reflect on how situations like this affect long-standing customer relationships. ===============Follow-up post ============= Following up on my recent service experience — the Service Lane Manager reached out via email and a phone call to apologize for the experience not meeting expectations. They’ve asked for an opportunity to resolve the issue and requested that I bring the vehicle back in for further inspection. I’ll share an update after the follow-up visit. ==================Follow-up post visit============= The manager went above and beyond! They owned the issue, diagnosed it correctly, and followed through to resolve it completely. He kept me updated throughout. I was provided a rental during repairs, and my car came back washed and looking great. They delivered exactly what was promised and earned back my trust and business. I’ll definitely return for future service! Highly recommend!”
3200 Atlanta Hwy, Athens GA 30606
“It was a pleasure to buy my car at Phil Hughes Honda. Junior was the greatest salesman ever! His knowledge and communication skills are top notch. Thank you for making this so easy!”
1025 Winterville Rd, Athens GA 30605
“I am happy ro have found a trustworthy mechanic in Athens! Denys changed out a cv axle for me and got the work done incredibly fast. He showed me what was wrong and explained everything. I almost let Toyota do the repair, they were trying to change unnecessary parts and charge me crazy on labor. Denys really saved my pocket and got me back in the road faster than expected. Thank you!”
350 Hawthorne Ave, Athens GA 30606
“I decided to give Car Craft a try instead of BMW for my Alpina B7 service and they did a fabulous job. Very thorough, explained what had been done and what will be needed, all at a very reasonable price!”
530 Macon Hwy, Athens GA 30606
“Great Service! I'm so please with the help I was given to figure out my car issue and provide me with the resources in the community that could provide service for my situation.”
1940 W Broad St, Athens GA 30606
“The service was impeccable and the price was very reasonable. Danny takes extra care of your vehicle, providing a service that is next to none. Any work from oil changes to transmission work they will make sure to go above and beyond on.”
1326 Jordan Drive, Athens GA 30606
“I took my Genesis GV70 to Mavis Tire for an oil change, tire nail removal, and maintenance check. Dennis Cat did an excellent job. Keep up the good work. Hubert”
3010 Atlanta Hwy, Athens GA 30606
“Wow what a great experience we had buying our 2025 outback on 11- 14- 25.everyone was happy to be there.mr Erick knows his cars.told him wanted with details.had 9am saturday app.he gave me the numbers no smoke up my bloomers.we laughed so much while doing paperwork.david Owen's is so funny but knows his business.he got our payments,intrest and final cost where we wanted.we drove 150 miles from augusta and it was worth the drive to be treated so good.they welcomed our dog that we took.got water and squeaky toy you won't be taken care of that well anywhere else.thanks so much mike esther& tucker”
1900 W Broad St, Athens GA 30606
“Justis was so helpful and very knowledgeable about the issues with my car. The pictures they offer really help explain the problems in detail. An immaculate and presentable environment all around.”
1981 Commerce Rd, Athens GA 30607
“Another easy transaction with Mark and team in the books. He is honest, fair, and very knowledgeable. Trust him with car repairs as well as used car purchases!”
890 E Broad St, Athens GA 30601
“Love this place! Black owned business. Professional, quality work in a timely manor. I’ve been bringing my car to these guys for 15 years. They are excellent. They are honest and never overcharge or try to talk me into unnecessary work. Thanks Tire Depot!”
3128 Lexington Rd, Athens GA 30605
“I have taken my vehicle here for oil changes and brake jobs for years and have never had 1 complaint. If there have been any issues, they have been proactive and addressed them accordingly. Just this week I called them at 9am and told them I needed my oil changed and tires rotated, and they came within 10 minutes to pick up my truck from work and brought it back after lunch! Highly recommend!”
3040 Atlanta Hwy, Athens GA 30606
“We had a great experience purchasing our new BMW from Athens BMW. Our salesperson Barry Jones was great. There was no pressure and he worked very closely with us to select the model and options that best met our needs. And I feel like our purchase price was fair and appreciated that there were no gimmicks or endless back and forth. The facility was clean and well-stocked with snacks, which helped since we had our kids with us at closing. And finally, closing and financing was a breeze and I wasn’t pressured to buy a bunch of add-ons - it was the most efficient and quick process I’ve encountered after nearly 30 years of purchasing cars. (I did most of the paperwork online in advance which probably contributed to such a great experience.) If you’re in the Athens area, save yourself a trip to Atlanta and visit Athens BMW if you’re in the market for a new BMW. And ask for Barry. Update -- I purchased a second car from Barry and had another great experience.”
200 Firefighter Ct, Athens GA 30607
“My 2019 Subaru Outback had been religiously maintained by the dealership. When it was time for the 60,000 mile tune up their exceedingly high charge sent me elsewhere and I found Japanese Motor Works. The high praise from others and their very reasonable fee schedule was the start for going there, but the quality of the service will keep me there. Alan, the front desk manager, answered all my questions in detail and with patience. The loaner car they provide for day-long servicing was warmed and ready when I arrived, but the waiting room was comfortable enough to sit for long periods if needed. The main reason for my staying with Japanese Motor Works is because I feel I can trust them with my car, to give it the special attention it needs to keep it running for many years. It’s also nice to deal with nice people.”
1563 S Lumpkin St, Athens GA 30605
“I’ve used Butler many time for many years and their work has been consistently excellent for me. This has included a wide range of types of service needs, all the way from oil changes and general inspections up to major engine work… mostly on an older vehicle. The costs are way less than dealer estimates, and their work stays true.”
1190 Mitchell Bridge Road, Athens GA 30606
“Highly recommend; speedy and attentive friendly service. Their experts will handle all kinds of problems, and carry a wide variety of custom wheels if interested. Also highest quality tires all types, with free alignment and complete explanations of problems; a good place to learn things even I didn't know! Great place and knowledgeable. Top choice.”
2315 W Broad St, Athens GA 30606
“Love these guys. This is the first place I stop when my car use doing something strange. With two 300+ mile yotas, I’m here all the time. Been a happy customer for years now. Matt has always taken care of me and is happy to answer many of my ridiculous questions all with a smile. Josh is great too! They’re just so honest and eager to help me figure out what is going on with my vehicles. Love them.”
11542 Jefferson Road, Athens GA 30607
“I took my Mazda to Specialty Paint & Body for bodywork and paint. They did an excellent job. Great customer service, fabulous communication with regular updates, and impressive timing! I highly recommend and would definitely go back if ever needed.”
110 Florence Drive, Athens GA 30606
“Nathaniel and his partner were professional, courteous, honest and very helpful when I had liquid spill in the car. I would recommend them for car detailing and cleaning services.”
2198 Lexington Rd, Athens GA 30605
“Had my windshield replaced and it was quick, painless, and affordable. Folks are pros and very polite. The gentleman I talked to on the phone was honest about potential recalibration for cameras and answered all my questions. I believe he also did the work and it's perfect. Couldn't believe how quickly they got it done and all the lane correction garbage and whatever else my car has still works flawlessly. These folks deserve your business. Can't recommend enough.”
1886 Luxury Drive, Watkinsville GA 30677
“These guys really came through for me. After a medical procedure in the morning I picked up some frozen food and blew a tire leaving the grocery store. I was towed in and though their shop was completely filled with cars they took care of me, even putting my groceries in their freezer while I waited. I couldn’t have been taken care of any better! Caring and courteous. 5 stars!”
1180 Mitchell Bridge Rd, Athens GA 30606
“Andrea and her staff are the BEST!!!! She went above and beyond to help me. Very professional, friendly and helpful. I will definitely being using this company in the future and will refer all my family and friends to them. FYI - they take extended warranties. 5 Star Company!!!!”
170 Coile Dr, Athens GA 30606
“10/10 recommend this place and all the amazing people working there. I took my car there this morning but unfortunately they could not fix the situation. They were completely honest and did what they could do. Not only did they charge me the bare minimum(a part i needed unrelated) but they recommended me driving with my hazards on to make sure I was safe. They took hours checking my car and most places would have found a way to charge an astronomical amount. I drove for days unaware my brake lights were out. From now on i will always be taking any vehicles to this place. Rare to find honest people and places nowadays so I highly recommend taking your vehicle to them for anything!”
910 Hull Rd, Athens GA 30601
“Such nice people whom do exceptional work. Didn't care of their customers and meeting their needs and it's nice to see that a company has gone through the family through multiple generations keeping their clients and customers happy”
475 Hawthorne Ave, Athens GA 30606
“As a first time car owner, I’m glad I listened to the recommendations and reviews I found on reddit. My car was experiencing slipping between gears and that had me really worried it was a big problem - and a big cost to find a solution. I dropped off my car in the morning and Randy and the guys had it ready for pick up before noon same day! They pointed out that it was a simple fix and were happy to show me how to do car basic inspections to keep maintenance up to date. Randy was helpful and honest - I’m definitely coming back next time my car needs a tune up!”
455 Hawthorne Ave, Athens GA 30606
“This was the second car I have bought from them. They are honest, no pressure people. Laidback atmosphere, they have their beautiful dog, running around the office, my kids loved it. I was in a pinch for a new vehicle, they worked with me to get me out the door with a really nice car. I 100% will go to them again, they are a rare lot in the used car market. Thanks again guys!”
1416 Danielsville Rd, Athens GA 30601
“Great guys! Would defiantly recommend these guys if you are having any issues with your vehicle. Took my 2010 vw cc in for a check engine light and coolant gauge not working. After only having it there for a day Dixon called me saying it was fixed and ready to pick up. I also paid way less than I was expecting. I cannot explain how thankful I am for these guy's help.”
3040 Atlanta Hwy, Athens GA 30606
“My check engine light came on for heat management module. The service advisor, Brian Wilson, found me a loaner while they work on the car. It was great. Got it done in two days.”
4260 Atlanta Hwy, Athens GA 30606
“My guy Mateo Henao did an absolute awesome job - was transparent with me the entire time kept me updated with what was going on & what was needed. When I struggled to find what was being asked for he went out of his way to help me find them - did an absolutely amazing job. Best of the best, next time I need somthing I’m 100% going back to him.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."
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